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March 2024 by Jacob F.
would not sell me glow in the dark condoms through call bad customer service also the lady was really rood and disrespecful
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February 2024 by Shirley Thomas
Waited in the drive thru 10-15 minutes . We were the only car left while the car in front was discussing an issue with the pharmacist. I pulled around to the open lane as we were the last car. There were a number of pharmacist inside but none would recognize us even though we continuedto ring the buzzer. They placed a sign in the window that said closed2-20-24 at 6:00PM. They normally close at 7:00. If they have an earlier closing time it should be posted in a SIGN prior to getting to the window and being ignored. We are there for medication that's needed asap we're not there shopping for clothes.
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February 2024 by Destiny Brewer
At this point just shut the pharmacy down PERMANENTLY. This isn’t a restaurant that just happens to be out of your favorite appetizer, this is a medical facility that holds consumer life or death medications. There’s no excuse for anyone to go 3 plus days without being able to retrieve their medications. Im starting to believe that keeping this location open is all about greed! Let it go and shut it down. Im tired of having to call my doctor and have them transfer my medications from one walgreens to another. Time to just leave the Walgreens franchise altogether.
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February 2024 by Kenneth Griffin
This is the absolute WORST pharmacy in Arkansas.Update:This is where all prescriptions go to die!!!!!Beware.
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February 2024 by Donna Lyons
I’ve scheduled 3 different times to get my covid vaccine. All 3 times my wait time is a minimum of 45 minutes from my appointment time. Today there was absolutely no one in the waiting area. I do NOT understand why I’m scheduling an appointment and I’m there on time yet noon is available to do the vaccines. Totally disrespectful of my time & gas for appointments not to be able to be kept. And when I voice my concern the girl acts as if I’ve not said a word, just looked at me like what’s my problem!!! ??
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January 2024 by Destiny Hunt
sorriest pharmacy ever
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January 2024 by Tommye W.
I waited 2 hours on the phone on Friday. 5 days later the pharmacy is still closed. I can't change to another Walgreens because it's opiods. Now I'm back in extreme pain and can't get around.
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November 2023 by Richard Stone (Wolf68)
Update 11/2023:It's been about a year since my last review, and I can't believe I still use this garbage pharmacy. They're not friendly, and waited in drive through for 40 minutes before going in. You should not allow a car to sit in the drive-thru for 20 minutes without telling them to come in, or come back. Drive through is for Express pickup... They should not be allowed to sit there while you get their medicine ready. If you're going through the drive-thru expect a minimum of 30 minute wait, if there's more than one car in front of you... Expect 15 minutes if you walk inside and there's more than one person in front of you. And that's minimum time...Original:Customer service is horrible at this pharmacy. And it keeps going downhill faster and faster. If it wasn't for their hours, I would stop using them all together. Rude... The actual pharmacist is usually pretty nice, but the people that answer the phone and work the counters don't even have the customer service you would expect for a farm vet who only treats cows and pigs. They should close the pharmacy, fire them all and start over. If you want a job there you have to reapply. Worst pharmacy I've found!
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November 2023 by Karen Cox
The Walgreens in Jacksonville Ar.has horrible service. They also discuss your medical information in front of other customers,they rush and dont pay attention to anything. They give out other people meds to the wrong people...they are awful and rude?
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October 2023 by Debi King
This Walgreens on Jacksonville AR is ABSOLUTELY the worst pharmacy. Just today I was put on hold, hung up on and just no answer (period). My total time on phone trying to speak to someone was 5 different times was 6hrs and 36mins, plus tried to go through store manager to speak to pharmacy and was hung up on 3times. How do they plan on keeping doirs open if they cant take care business.. Well all i can tell you folks is tou better starting lookingfor another pharmacy..Trust me tho.Thus is not the 1st this has happen. Pharmacies are IMPORTANT . their
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October 2023 by Martha R.
apparently after closing down the pharmacy, they didn't let their customers know. this is not acceptable for people who need the perscriptions. I AM FROM JACKSONVILLE, AR, NOT CALIFORNIA.
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October 2023 by T Smith
Pharmacy is terrible they might as well close it down the workers are sorry today they closed at 5:00pm 2 hours early and I walked in at 5:04 pm due to my daughter having an ear infection… I never received a text message notification about my daughter prescription or anything I called 2 hours straight before going up there because the line always wrapped around the building to make sure her prescription would be ready
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October 2023 by Khyisha Taylor
If I could give a zero I would. Going into the store and the line is always down the aisle and everyone behind the counter look flustered and upset. They’re all over the place and unorganized. I don’t even bother with the drive through that always has a long line. Now let’s get to calling them when you get notified you need to in order to get your medication. After getting through the automated system they pick up and say please hold then after that hold is over they will pick it up and put you on a cold hold over and over again. For instance I’ve been on and off hold for about half an hour by now.Being inhospitable in the any kind of health care field is uncalled for. I understand with all that’s going on in the world things are hard for the frontline workers but that doesn’t give them the right.
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September 2023 by Lexi S.
This place is trash. After waiting in line for 45 minutes I got told it would be an additional 30 before it's ready. 30 minutes later they can't tell me how long till. Thanks for wasting an afternoon and still not giving me my prescription. Desperately wish I could leave negative stars, utterly flabbergasted.
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September 2023 by Angela Gay
This pharmacy is a joke. I have been going here for years but lately you can't get ahold of anyone. They mess up on billing insurance. When I submit my refills online, the end up gone. I am currently on hold for 53 minutes to talk to someone.