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January 2025 by Austin Carpenter
I have always chosen Arrons no matter what. They have great deals and their staff are usually friendly. And they said that they're on the way and you called to check on them and the first thing the manager said was "you are not the only customer!" all rude and everything when The driver was the one asking when I was going to be home. Rude rude. I guess my $240 a month that we just got from there isn't enough for them to be friendly and have good customer service. That might not be a lot to some people but that's a lot to me. And that's why we go to places like that. Pay it off fast and then get out of there
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December 2024 by Devonda Arnold
They used to be awesome But the New Crew they have working there definitely isn't it . And no it's not because my ID was expired The guy Dropped a New PS5 and actually was going to have me rent it after he dropped it. And the way he talked to his employees was rude .
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December 2024 by satin thompson
Does Aaron’s let u pick up your furniture if u want to instead of having it delivered
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July 2024 by Raven Joziak-Goldwood
No wonder reviews are so bad. We were told by a female employee when we were in the store paying that our set would be delivered Saturday (today). Sat around all day waiting, so my husband called and an employee told him it won't be delivered until Monday, which is NOT what we were told. I would've gone somewhere else with employees that pay attention to what they're telling customers. We have two children under two so being lied to about the delivery of a washer and dryer makes a big difference.
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May 2024 by scotty phaneuf
Pretty great place! Quality customer service! Delivery was a breeze!! Will definitely be doing more business!! The delivery driver with the pink Mohawk is super friendly and nice and very polite people!!
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March 2024 by Malissa Sanders
Loyal Aaron's customer here!! Service, hospitality and product quality are impeccable!! I have been renting from Aaron's for 15+ years (Kentucky store before moving to Jonesboro) and paid off many items over those years! Music to my ears when I pay something off "do you need anything else Mrs Sanders" of course I usually do LOL!!
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February 2024 by Kay Nashelle
Ben was extremely helpful and informative during our purchase! Delivery was fast and the guys provided all the additional information we needed! I can’t forget about Matt who assisted me when I needed clarity on a ez pay issue.
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January 2024 by Zarious James
Wonderful customer service && very very good quality!
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January 2024 by Toasha Thomas
Very helpful
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January 2024 by 1 Clark
My experience at Aaron's was awesome. Matthew had an great attitude and I will recommend him and Aaron to everyone..
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January 2024 by Marsha Sosa Kiech
Thanks Matt (best sales Manger in arkansas and Thanks so much Paula ( best General manager in Arkansas love the great hospitality and friendly service NOT to mention out of this world deals
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January 2024 by Carlette Rofe
Great place to get everything you need! Employee are the best
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January 2024 by Louise Upton
Had friendly sales people and there delivery person had my bed set up in perfect time
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July 2023 by Alethea Edwards
A woman I spoke to on the phone. A few days earlier was excessively rude. And wherever we arrange for pick up of a leased item because we were locating out-of-state, and will not be able to take it with us. The pick up crew was bottom of the barrel. They were cocky, 1 Man, started to let up a cigarette before coming into the house. I had to tell him not to do it, because my mother has a life-threatening allergy. I don’t care what you smoke or not. You don’t have the right to go to SOMEONES Home smoking no, that’s unprofessional. Further the appliances that they were taking out, they did not handle with care. I do not know if they damaged or not. They were definitely far from professional. We’ve had to pick up some delivery, service company and other locations on multiple occasions and we have never had any issues with a delivery or pick up crew. They’ve always handled things professionally. This time they acted as if we were imposing. Even the manager was offended that we returned. It was only eight payments left ago. But we were leaving in the state and you’re not allowed to transport leased items out of state so I had no choice but return it. So all of this particular branch to Jonesboro Arkansas location is the worst errands I’ve ever dealt with
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June 2023 by Jesse Cox
I was promised a Samsung 55 inch TV and got stuck with a 55 inch hisense TV instead which it has been nothing but problems to begin with I called several times and described what it was doing they told me it was new but on the back of the TV it says it manufactured in 2019 kept freezing turning off and then the picture would fade they never want to resolve the problem I paid over a $1,000 for a big paper weight and their repair coverage is a joke they try to avoid replacing or repairing do use Aaron's
