Advance Auto Parts on Highland Drive in Jonesboro is noted for its friendly and helpful staff, who are patient, courteous, and willing to find answers for customers. The store offers automotive aftermarket products, including leading brands like Carquest parts and DieHard batteries. It provides many free services such as battery testing and installation, wiper installation, engine code scanning, and battery recycling. While some items may be priced a few dollars higher than competitors, the overall experience is positive, with good people and straightforward service. Customers appreciate the option to order parts not in stock for next-day delivery and can save through the Speed Perks loyalty program.
RJ and Derrick were phenomenal. They helped me change my battery and did a great job. They were willing to help when other auto stores were not. Both were super kind and professional. I highly recommend them!
November 2024
Always very knowledgeable and helpful. Easy to order parts and they usually come in very quickly. Great service.
November 2024
Very helpful staff. I wish I could remember his name but he had gauges in his ears and went over and beyond to help me. 🤭😁