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7:30AM - 4:30PM
2905 Dan Ave, Jonesboro
Building Materials
7:30AM - 4:30PM
3667 E Parker Rd, Jonesboro
Building Materials
Building Materials
Building Materials
“I've purchased 2 dryers in 2 weeks that have both been defective. I called to arrange pick up of the dryer and hourly supervisor Miranda, at the Jonesboro, AR store was very unprofessional. She tried speaking to me thru another associate. Once she finally decided to speak for herself and get on the phone she was super unhelpful, and refused to help me then hung up on me. I expect her to be held accountable for less than poor customer service. That being said, after being hung up on and having to call back several more times before anyone would answer, I finally got assistant manager Kenny. He was polite and helped me the best he could. although he couldn't arrange for my dryer to be picked up with a working one delivered on the same day, he assured me I would have a working one in the next 4 days. Kenny was friendly and understood our frustration and did his best to make it right. I'm certain he deals with alot of upset customers because of rude, unfriendly, and unhelpful associates like Miranda. I truly hope Lowe's corporation will take this seriously and hold Miranda accountable. I will update my review once this is resolved.”