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November 2025 by rj
Michael Hooks did an amazing job! I highly recommend you visit with him before purchasing a vehicle!
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October 2025 by Mary “Bebe” Dyess
Great customer service.
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October 2025 by Edgar
They checked out my stepdaughters Hyundai sonata hybrid as she was getting an error code - cleared codes and told her couldn’t find any issues and didn’t charge her a dime.
She’s a college student who doesn’t know a lot about cars so they could have easily taken advantage of her. Good service ! :)
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September 2025 by Breanna Hudson
Cavenaugh Hyndai hasn't let me down yet!!
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September 2025 by Lori Garrett
EXCELLENT SERVICE! staff is amazing! such a nice place!
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August 2025 by rita chan
Michael is very knowledgeable and professional. He understands my need and make my buying process stressless. The other staff are very friendly and helpful too. Highly recommended
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August 2025 by Laura Jarrett
I realized that somewhere I had picked up a nail somewhere that found its way into my tire. I made an appt for the next day and they fixed it right up. They are always so prompt and helpful.
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July 2025 by Jim Stark
Just purchased 2025 Palisade for Cavenaugh. New car buying is not a my favorite thing to to do, however the sales people made it less stressful. Mr. Rakeen Chandler went out of his way to make it as stress free as possible. I think we got a fairly good deal on the vehicle and as of today are very happy with it. I will update this review once we have driven more...I have heard bad and good stories about the service department so we will see how that turns out when the time comes.
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July 2025 by Robert Howard
I had major service work done on my vehicle while traveling — the motor in my Tuscan was replaced. The car was shipped to a local dealership afterward, but no paperwork was ever provided.
Fast forward: the vehicle was totaled, and that missing documentation would have made a $2,800 difference in my insurance payout. I contacted the service department, but they couldn’t locate the records. I tried multiple times to reach the General Manager with no response.
Because of this lack of follow-through, I was forced to accept a reduced settlement. Even if the service happened years ago, I know paper records are kept — but it felt like they simply didn’t care. The experience made it clear I wasn’t a priority, likely because I wasn’t a repeat customer.
The lack of accountability and poor communication was disappointing, especially for something so significant. I cannot recommend this service department or the leadership behind it.
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July 2025 by Crystal Jones
The initial sales experience was good, but everything after that has been TERRRIBLE. There were quite a few issues with my delivery but the biggest problem has been the ability to cancel my warranty with them. I processed my cancellation April 4, 2025 in which the cancellation was completed April 15 (as stated by the Secure Net representative) but I’ve tried to contact this dealership since May to complete the cancellation and I keep getting different answers. June 18 I finally thought we were getting somewhere when I spoke with someone and they sent me an email to sign for the cancellation but as of July 21 I still haven’t received the refund nor any contact from anyone. This has been stressful 😫
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July 2025 by Jetta McMinn
Professional and friendly people.
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July 2025 by Tim Dixon
They were good to me, got the car right in and now we see how things go.
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July 2025 by Elizabeth Decker
Fast and great customer service. Made buying a car pain free
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July 2025 by Pete Doyle
The process was smooth, however I was informed to come in and sign my lease and had to wait 2 hours for the General Manager to prepare the paperwork. It would have been a better customer service experience if they had prepared the paperwork and then called me to come in and sign it.
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July 2025 by Bob West
Convenient scheduling and quick service. Staff was friendly and professional.
