First National Bank is a good and trustworthy bank overall. Employees are very well mannered, respectful, helpful, friendly, and knowledgeable. They truly care, provide friendly service, and are an asset to customer service. However, the banking app and online site have a frustrating lag problem with account transactions. This issue definitely needs to be fixed, as it is very frustrating compared to other banks.
Very well mannered , respectful, helpful and friendly . They truly care about their customers . Now that's a bank I can trust
March 2023
I have banked here for three years now. Holley is always eager to help me. She is very knowledgeable. She is always able to direct me with spot on remedies for any issues that arise. She is always friendly. I am very thankful for her. She is definitely an asset to your front line customer service.
January 2023
Love the employees at all the branches, especially Southwest Dr where I primarily bank! They’re always greeting me with a smile & such friendly service. Rarely have to wait very long at all & they always please!
