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November 2023 by Kim Hoffman
I went to Gateway Tire and Service Center on Friday morning to get my oil changed and tires rotated. The waiting area was clean and comfortable. Snacks were available and televisions were on. The wait was not long and their price was competitive. I would recommend them to anybody looking to get an oil change, tire rotation or any other service they offer.
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October 2023 by Wendy Zayas
All four of my tires had to be replaced on my truck. Gateway gave me the choice to wait on my truck or they could call or text me once their finished with my truck. I left. When I got there they said only two tires were available for that day but ordered two more to be installed tomorrow. When I returned the next day they were ready for me. Got my truck done in great time.My boyfriend had the time to installed new brakes on my truck but one of the lugnuts were put on to tightly. He called Gateway and they said they would replace the problem to bring my truck back in. This time I waited and it was finished in no time at all.All in all they do a wonderful job and stand by their warranty. So if you want a great job and in a great time frame, go to Gateway.Thanks, Wendy
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October 2023 by Daniel Sandu
I'm honestly satisfied with how they treated my RV, I recommend it to everyone, the prices are for all budgets
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October 2023 by mae lee
They got me in quick and patched a tire I was told by the dealership couldn't be fixed. They saved me time and money!
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October 2023 by Allen Jones
Friendly professional and efficient. Had to order tire be back tomorrow for mounting it.
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September 2023 by Derek Jacobs
I’ve never had a bad experience here and have bringing my vehicles in for at least the last 5 years. Some days there is a wait and other days they get me in and out quickly but they always set the expectation of time when I talk with the guys at the front desk. Highly recommend them.
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August 2023 by Donna Santini
I called to get a price of a front end alignment and to make an appt. He gave me the price and stated that they don’t do appointments. It’s a first come, first serve which was fine. I came in and the guy says “okay, we’ll get you taken care of” which to me means they’re going to start it then. Two hours later I went to the desk to ask how much longer it would be because I had an appointment in 20 minutes. They hadn’t even looked at my car! I was livid and politely told them to just cancel it because I had to leave. Upon leaving, one lady had been there for over 4 hours! Not sure what she was having done. I understand it’s not appt based but if they’d have told me at the beginning how long it would be, at least I could have decided if that would work and not gotten mad. I went to another tire place who got me in and out without a long wait. They don’t offer anything more or better than the next tire shop so I won’t be back.
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August 2023 by Jacob Massey
It took them three and a half hours from a little before 8:00 till a little after 11:00 to fix two holes in two different tires. I saw two people that came in an hour after me with the same problem, flat tires one had a nail, get their vehicles back 30 to 40 minutes before me. All of this without the employee giving me any indication that it would be a long wait, which considering all of the empty bays when I arrived was unexpected.Update: after all of that my front tire is still leaking air and come to find out a screw that was in it before I went was still in it. Meaning they didn't even bother to fix one of the two tires I went in to get fixed.
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June 2023 by Cass Vandy
I’m beyond happy with this place! I had a nail in my tire (on top of some bad dry rotting) and they got both of my back tires replaced in the span of 30 mins or less, despite being a little busy. The ride home was 10x smoother and better!
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May 2023 by Rick Hendrix
I got an estimate on my 2007 Suburban today. Tomorrow I'll be getting a front end alignment, some tire pressure sensors replaced, two new Michelin tires on the front (due to a very poorly done alignment from a different shop), and repairing a flat rear tire. It's going to be quite a day and quite a bill. But the guys at Gateway do good work and stand behind what they do. This should fix me up for another long stretch of driving an aging, high mileage truck. It's still SO much cheaper than making payments on a new one. I highly recommend using Gateway Tire!
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May 2023 by Jennifer Delong
Great new location and the service is wonderful
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April 2023 by Mark Bishop
The car runs great thanks to what they did. I'm very happy with the service
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April 2023 by Boo
Very quick in and they had what I needed. They were very busy but the wait time wasn't too bad. And very friendly.
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April 2023 by Joe Field
Was charged for patching two tires, have spent thousands of dollars there for repairs and this is how I am treated. Should have been free.
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April 2023 by Madelyn Swinney
Great service and very friendly staff! Will be returning!