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April 2024 by QueenSize LJ
Hertz customer service was awesome. With reasonable prices.
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March 2024 by Tatyana Thompson
This company is at all the best I’ve rented from , I’ve recommended family && friends to rent through y’all ! I loved the vehicle it makes me want a Camry now great service && everybody that worked with me was so nice && helpful I will be back for my next trip , thanks to you all once again !!
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March 2024 by VANESSA GOMEZ
I called to ask a general question and the first thing a female employee said was they are closing soon she spoke over me , left me hanging on the phone and never returned. Seems like they are in a hurry and excited to get off right on time on Friday evening. If I could give them a zero star I would.
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March 2024 by Efrain Cb
They accept my reservation without having any car
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January 2024 by Ann Clark
Staff friendly and rates are awesome would recommend them to anyone
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December 2023 by Meaeel Alraithi
Be aware before you make a reservation in this store. I am deeply dissatisfied with the recent cancellation of my reservation by Hertz in Jonesboro, AR. The abrupt decision to cancel not only inconvenienced me but also showcased a lack of commitment to customer satisfaction. The cancellation has left me with a negative impression of your company's reliability and service quality. I expected better communication and adherence to reservations, and this experience has undoubtedly fallen short of my expectations. Also, I am writing to express my extreme disappointment regarding my recent reservation experience at your Jonesboro store. After diligently making a reservation, I was informed that all cars were sold out, leaving me without the service I had anticipated. This unexpected turn of events not only disrupted my plans but also reflects poorly on the reservation system and communication practices of your store. As a customer, I expected a more seamless process and clear communication regarding the availability of the reserved item.
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October 2023 by SHARON RAJU CHUKKA
hertz in jonesboro is great the Manager is so sweet and i always like my rentals
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October 2023 by Kayla Jones
Bad customer service and rude I will never rent again !!!!! And they over charge and they make up shii just so you can get the car
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September 2023 by Shanquetta Cisero
Called a week in advanced and several times after to ensure my rental would be available. Got there and was told there was no rental available. There was no remorse for the unprofessionalism. Would not recommend!
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August 2023 by Chirag Madhavarapu
Service is great jasmine takes good care of us when renting vehicles
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August 2023 by Mandy Hargis
Hertz rental car services in Jonesboro, Arkansas is great! I have used Hertz several times and keep coming back because they have proven to provide reliable and convenient services. They have a wide selection of vehicles to choose from, competitive rates, and a straightforward reservation process. Additionally, Hertz offers additional benefits such as roadside assistance and loyalty programs. The customer service is 5 star. They are always available when I need them. I have dealt with other car rentals in Jonesboro and once I started using Hertz, they are my go to for car rentals. Clean, welcoming and friendly environment.
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August 2023 by Linda Sloan
Staff are always friendly and so helpful. Jasmine is always super fantastic and a joy to talk to anytime I reserve rentals. They get me in and out so quickly and call me immediately if they are ever without rentals. I appreciate this staff greatly for always being so helpful and kind because that doesn't happen at most businesses these days
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August 2023 by Nancy Owens
Thank you Hertz for a great experience!! I was efficiently ushered through the process by Jasmine who was friendly and professional. The car was just a few steps away, clean, full of gas and ready to go. It drove smoothly and I never had a worry throughout the weekend. This was one of my BEST car rental experiences! Thank you Hertz-Jonesboro!
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August 2023 by Syntyche Brown
Definitely recommend Hertz in Jonesboro! We spent hours at a different rental company and left frustrated and no car. We called Hertz and Jazmyn told us to come see her and she had us in a new car that was very clean and ready to go. We were in and out of her office in ten minutes! She has been very helpful and took care of everything with the insurance company for us. I really appreciate her help and if I ever need to rent a car again I will definitely call her for help! Thanks again Jazmyn for all your help!
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August 2023 by naveen k
This is the best car rental service in Jonesboro. Staff was very friendly especially Jasmine. I will definitely recommend hertz if you go for the next time.
