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December 2023 by Tracy Phillips
Great service and Friendly Smiles
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December 2023 by Jeremy Hoffman
Yeah I just would like to say that metro sucks the customer service is horrible both online and in person and what's got my blood boiling is the fact that I can't speak to an agent via 611 because my bill is due , come to find out that I've been paying 81.00 a month for a sixty dollar plan . Well i want to have that corrected or at least addressed before I pay my bill. So as I guess punishment for being delinquent on bill is not being able to Talk to a live agent on the phone. And they can't assist you all over the phone What's up with that? Metro must not even trust its own employees enough to give them enough authority to look in to an account over the phone. Any way and the actual store that I hit my phone at has their damn phone off the hook . Metro Sucks People! If you have another option I'd check into . ThanksJeremy Hoffman
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October 2023 by Chris Buchanan A.K.A Money
Good experience, and the associates were very helpful! Got my device with no problem
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June 2023 by Gaye Breault
Used the lease to own phone program. Was good service and service plans are a great price.
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April 2023 by Brenda Kidd Sage
Nice sales lady, Gabby was awesome! She even gave me a price over the phone that I appreciated so much due to the fact I am going close to 70 years old and did not want to drive an hour to find out the price! Because phones can be high. But I received a reasonable price! Thank you so much, Gabby!!!Brenda Sage
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April 2023 by Rocco roland
Seems like these people behind the counter or getting less and less helpful. Seems like they pull prices out of the air, and when one store tells me something and I go to the next one, for the same exact thing they want to tell me there's more money SMH!been customer for over four years the only service is the customer service when you call. Not same people at the stores. Like if you don't want to be at work don't go to work that's what it seems like
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March 2023 by Ray Scales
Great service. Very timely and professional.
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December 2022 by Tyree “GucciMane” Banks
I love t -mobile
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October 2022 by Robert Lyn
The best phone place for your bucks.Great staff small wait time but it's great for you
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October 2022 by Jeremy Sydorenko
Great personal service.who needs att anymore?not me! Mel is the best
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October 2022 by Cody Campbell
Metro on Johnson St. Has good service friendly people and good for updates.
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September 2022 by Sonna Wilson
Customer service is great but the phone service is getting worse on phone calls and texting
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August 2022 by kathy sheard
Very friendly staff
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January 2022 by April Pillow
I came in yesterday in tears because of another phone company constant trouble. Ms Mel Payne was AMAZING at fixing my problem and getting me set up with metro pcs. She is VERY good at her job and should be promoted for all that she does. Amazing woman that I am SO PROUD to have met yesterday. Thank you sooooooo much for helping me save my number and business yesterday, Mel Payne. You do not know how much you are appreciated seriously.!!!!!!!! YOU KNOW YOUR STUFF!!!!!!! I would also like to give thanks to Vanessa Valdillez for helping as well. THANK YOU THANK YOU THANK YOU!!!!! It was worth the 3 hours of driving to meet with you for sure!!! April Pillow - Compass Rose Realty - Jonesboro, Arkansas
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January 2022 by Pat Parker
Always friendly service and good deals