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April 2024 by Cynthia
So the bread was stale, we weren't given utensils, and the mac and cheese was mid- needs salt.
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March 2024 by Seth
Got order wrong
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March 2024 by Breckin
Panera can’t get the order right if their lives depended on it. Went there twice and both orders were unbelievably wrong.Constantly forgetting things, though they were nice about it and fixed orders without trouble.
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March 2024 by Robert Quattrone
Delicious bear claw!!
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March 2024 by Alicia M.
Check your order before pulling off! While driving through Jonesboro, I stopped at the Panera Bread location for a drive through order. I ordered the Chicken and Pepperoni Melt. When I opened the order (later on), I didn't have any chicken on the sandwich...only pepperoni and cheese. The sandwich was mostly bread and very unappetizing. I can provide a picture of the sandwich if needed. Since I had already left Jonesboro, I wasn't able to return to the location. I tried calling but no one answered so that was money wasted.
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March 2024 by Teresa Day-Smith
A very friendly, cooperative restaurant. They care about you.Now they have kiosks which do not often work. Thus you have to wait for a human to show up.Update - Mar 2, 2024: Consistent. It is what it is.Features: Masking by employees.
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February 2024 by Bryan Morgan
Good when they have the bread you want...
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January 2024 by 谷内俊介
I like a lady stuff’s job. Her greeting to us is awesome and make us want to come to Panera again.
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January 2024 by Lisa Westmoreland
Soup & bread were good.
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November 2023 by Genny Saddler
Love the Pumpkin Squash soup. The Caprese sandwich was a nice finish. ?
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November 2023 by Keesha Sanders
Made an order with an everything bagel & a sausage egg and cheese on an Asiago bagel. I received everything but the sandwich which is 1 of the most expensive breakfast items on the menu. The person working suppose to make sure everything is in the bag before a paying customer pulls off. I was highly upset cause I had to waste gas to go get another one. As much as I go thru the drive thru and order the same thing. She/he gots to do better!!!!!!! ?
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October 2023 by Melissa
Staff refused to answer questions I had about my order. Dining room was filthy.
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September 2023 by Michael Bradley
I dont live near a Panera Bread anymore, but loved the place when I did. So when I get the chance to stop in for coffee, I usually do so.I was in Jonesboro for a conference and visited 2 mornings in a row. Morning 1, for just coffee. Went inside, kiosk wasn't working. Stood there for a few minutes until a worker helped. Not a terrible experience, but not great either. Just meh. This morning I wanted a soufle and a coffee, went inside again. Stood at the counter for 5 minutes or so. Two employees saw me standing there, said nothing and nobody came to help. I left. Went across the street to Starbucks where I was promptly and happily helped.
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September 2023 by Jennifer Duncan
Always clean, delicious, and cozy! Love the fireplace!
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September 2023 by Melissa Martin
I love Panera, especially because they've added the Sip Club. The atmosphere is great, however; it is warm inside if you plan to dine-in. The drive-thru is fast and they even have express check out. I love how friendly the staff is. I've only ran into one slightly rude worker who insisted we stop at the speaker even though we ordered through the app. No one else has complained about us going straight to the window. I wish I had got her name I just know she has a very short black hair, other than that, I love Panera and their customer service. I go before work so that I can have energy throughout the day, and I go after work when me and my boyfriend needs to get homework or computer work done. Fast service and if you're in a rush, you can count on them! 10/10 experience every time to be honest.
