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February 2024 by youtuber lewis
Took my Chihuahua puppy that's under 10 pounds to get groomed and nails trimmed. They cut one nail too short which is unacceptable. It saddened me very much to know my puppey was hurt.
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January 2024 by Sam Burnett
I really like the staff at this store. Not a fan of PetSmart in general, but the workers and managers here do a really good job
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September 2023 by Sara Stallings
Andrew the manager has the worse customer service I have ever experienced. Completely ignored my husband while asking for help. Not once, but twice. Once he finally acknowledged him he was EXTREMELY rude and then my husband asked to work with someone else. Andrew yelled at him. He didn’t treat any other customers that way that we noticed. It makes me believe it was racial motivated. The management is HORRIBLE, clearly. I would recommend going to any other pet store before dealing with someone like Andrew.
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September 2023 by Rachel Easley
I love going to PetSmart. My cats are picky when it comes to there wet food and treats. PetSmart always has there food in stock and the staff is always friendly. I love visiting the new kitty's too ?.
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September 2023 by Hannah Freeland
I got off at 3 o'clock and took my dog to pet smart to get her nails trimmed, whwre I always take her, and the pet grooming was closed. I was told by the store leader that they got sent home because they did not have any appointments and they would not stay open for a nail appointment. This is VERY disappointing because nail cuts are only walk ins and not available for appointment. The website also shows it is supposed to be open until 7. I get being slow but this store needs to keep at least one grooming tech for walk ins. It is unfair and not right to be turned away when the place is open an additional 4 hours.
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August 2023 by Kim Pate
Great service, maybe a little pricy on some things but tell me who isn't nowadays. Over all a good place to shop for your pets or purchase a pet. Clean and the staff is very helpful. They are all very informative about their products and critters( lol). I'd recommend them for sure.
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August 2023 by Bowerick Wowbagger
Great groomers! Thank you! There was a mix-up with my order and they fixed it right away! Such great people and services and inventory! Thank you again for your great love of animals and your excellent service!!!
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July 2023 by TEW
Clean and well organized store. It wasn't crowded with stuff. The animals were also clean and fresh looking, lol, even the fish area. The people were friendly and informative.
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July 2023 by Madelyn Swinney
My favorite place to get fish supplies! Staff is very friendly and helpful! The store is clean and organized well, which always makes for a very pleasant shopping experience.
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July 2023 by Maci Hardin
Some of the workers are very rude, not well cleaned, but a lot better than PetCo. I've never seen a dead animal at PetSmart but there are TONS at PetCo.
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June 2023 by Buzz Worth
Everything is stocked nice and in order. Great selection of items for all kinds of animals. Visited the adoption section. Saw" Otis", the beautiful cat that is up for adoption. If you are looking for a indoor only cat, give them a visit. Staff there is very friendly and helpful with any questions you may have.
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June 2023 by Midnight Moon
Very nice people that work there. Found Freya a new set of work shoes.
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May 2023 by Jessica Cocker
Store was clean and the associates were helpful. The fish department wasn't as well stocked as I hoped but I was able to find alternatives to what I needed and left happy.
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May 2023 by Nick B
Meh...got there right at close but we knew what we wanted and found it without any help from the employees who were camped at the register. The only interaction was the register-posted associate who announced twice back to back that they were closing and for all customers (we were the only ones) to make their way to the front. It was fine until some older gentleman almost aggressively shouted a 3rd time (within 2 mins altogether, mind you) to hurry up before the register closed. If there was another option that late I would have put everything back and walked out. Petco was closed, and I had to get my daughter a gift for her academic improvement. I understand that it was getting close to quittin' time, but it isn't like we were just looking around aimlessly as we actually had the items already in hand (a beta and a aquatic plant) and were still out before closing. Won't be going back.
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May 2023 by Kinsleyz
Took my Shih tzu for a hair cut, not even what I expected, whole fur was shaved but face was how I wanted, now she looks like a thin, skinny stray dog. The veterinarian barely went into detail about the haircut, I wouldn’t recommend taking your pup.
