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January 2024 by Robert Pulliam
Very easy to deal with had to order a tire they had it there the next day and called me let me know it was there and put my tires on
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December 2023 by Jimmy Guthrie
Called around to avoid the wait over a simple cheap tire every dealer in town had in stock. Tried to pay up front and get on a waiting list as they are less than 2 miles from my house. They told me no reason to pay up front that they could have me in 10mins so just drive up. Upon arrival they somehow mistakenly had 7 people pull in and now a long wait. Very poor customer service just to try to get someone to the store!
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December 2023 by Glenn Coco
I was greeted when I walked!! Very nice of them and not only that, I noticed that they greeted every customer that came in and was concerned to resolve their issues.On the other hand, I had a nail in my tire and thanks be to the staff for helping me out! They were able to fix my tire and get me out within 2hours!! Not so bad. Thank you Plaza Tire for your great customer service!Very friendly staff
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December 2023 by Arniesa Saunders
Very nice staff! Joe who waited on me showed knowledge and kindness. His customer service was impeccable. The setup service is fast and straightforward.
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December 2023 by Antoine Gilliam
I think it’s good service, but I’m not sure if it’s them or everyone you go to can’t diagnose the issue when there is no check engine light on??♂️ . My thermostat won’t move and my fan turns on 5 sec after I crank and let it sit. As I was on my way to get it checked out it started back working , now it no longer works, this is the third time it had done it and now idk what to do, because still no check engine light??♂️
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November 2023 by Chrisy Young
Good prices and great staff!
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November 2023 by Viki Moss
I’m from out of town and had a flat, a cut on the sidewall. The tire could not be fixed. My husband went ahead and got 4 new tires. It was late in the day, on Saturday following Thanksgiving. They got us in, fixed us up, even though it ran a little over closing time. So very pleased with Plaza Tire, 4301 Johnson, Jonesboro, AR.
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November 2023 by Jennifer Clark
I had my truck towed there on Saturday morning at 9:30. The gentleman I spoke to was very kind and accommodating, on the phone.I never heard back from them, so I went to check on my truck at 2:30. They hadn't even looked at it and they closed at 4:30. They said they were understaffed.Don't keep taking in vehicles if you can't get them out in time. The lot was PACKED wih cars.I wound up having to pay to have ANOTHER tow to take it to another shop. Horrible experience.
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September 2023 by General Oranger
I've been to Plaza for 5 years. But even the new location is just not having enough knowledge. They need guys with better knowledge.My car had rear independent suspension, which was adjustable. They kept telling me it's not adjustable about the negative rear camber. Took it to a different shop and my car was adjustable and fixed the negative camber issue.
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September 2023 by Beverly Killough
My family and I have been going to Plaza Tire for years. Josh, the manager, has put together a great team. They are courteous and professional. I really appreciate how they inform you of what your car needs or may need in the near future, but do not pressure you into a service like most places. They really are trying to help you maintain your vehicle, so it provides safe transportation for you and your family. Thank you, Josh!
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September 2023 by tracey johnson
Very courteous and helpful! They explained everything to me that they were going to do to my car. They let me know that my filters were needing replaced and showed me the dirty ones in my car and gave me quotes on tires I’m needing and quotes for my filters. I will definitely come back! Great customer service!
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September 2023 by Austin Southern
Very professional! Verify friendly! Very helpful and got a good deal on tires! Will come back again!
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September 2023 by Jeremy Snyder
Very fast, thorough service. They were very willing to explain their diagnosis and give me all available options. All around, great experience and absolutely will be returning in the future. Highly recommend!
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September 2023 by John Kelly
Plaza Tire Service provided exceptional service. They took effective corrective measures and offered valuable recommendations. Stephen, the service writer, demonstrated excellent customer service skills. I was thoroughly pleased with my experience.
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September 2023 by Christina Sykes
I've been going to Plaza tire for about 4 years and Josh has always gone above and beyond. He's very friendly and the atmosphere on the Johnson store is always positive and welcoming. Thank you Josh for always being so helpful.
