Southern Bank is highly praised for its friendly and helpful staff, with employees like Lucille, Kim, and Mr. Bishop often highlighted for going above and beyond to assist customers. The staff consistently greet customers with smiles and maintain a positive attitude, creating a welcoming environment. Customers appreciate the excellent customer service, whether setting up accounts, helping with business needs, or managing personal banking. The bank offers competitive rates, which have kept long-term customers satisfied for many years. The Nettleton branch, in particular, is noted for its welcoming atmosphere and recent remodeling, enhancing the customer experience. While some mention occasional delays, such as waiting for a video teller, overall, the experience is positive. Customers trust Southern Bank for their financial needs, describing it as a place where staff truly cares and provides great service. Many have been banking there for years and highly recommend it as a reliable and friendly bank.
I love everything about Southern Bank! Staff there is ALWAYS FRIENDLY and has a smile on their faces. Lucille and Kim are the real MVP’s for the Jonesboro branch! They always take care of my needs and are always helpful in everything they do. I will drive out of my way just to go there! #Nettletonsouthernbank
October 2025
The Nettleton branch is wonderful! Lucille is always so helpful. Our family loves her!
September 2025
I've been saving with SB for many years. They are competitive in their rates and Ms. Collins has always been great to work with.
