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September 2025 by Kimberley Jarrett
You can only pay with a credit card or a bank card no prepaid cards and no cash that's absolutely ridiculous
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April 2025 by Caitlin McLaughlin
NEVER GOING TO HOME DEPOT AGAIN. Terrible service, rude customer support. My husband and his friend rented a backhoe tractor from them yesterday we didn’t know when the tractor was loaded onto the trailer for us to take it home that the inside of the front rim was bent. It was not disclosed to them. Today when my husband gets on it to go work on our property. The tire popped because of the rim. He called three separate numbers and each one was rude, even though he was just trying to get assistance or have somebody repair it. The final lady that he got a hold of told him to return it, and they would give him a refund for the inconvenience so him and his friend go to return it and are charged $800 for a partial rental mind you they rented it for a week for $1200 and didn’t even get to use it for a full day because of the staff’s incompetence. Do not rent from them unless you want to be overcharged and blamed for something that was not your own fault. Just go to Sunbelt rentals and save yourself the headache and your money.
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February 2025 by cathie moss
Excellent staff inside tool rental. Helpful and very nice. Especially Cathy and Connie.
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March 2024 by Asher Qualls
Rental dept is a joke. Do not recommend...reserving and paying a deposit does absolutely zero good. Don't waste your money. Go anywhere else to rent tools.
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July 2023 by James M.
I tried to exchange 14 tiles that I clearly bought here for 15 more in the same price range because they stopped having the pattern I needed. I did not have the receipt nor the card my wife bought these with. They did not give me any help. Whatsoever. I will be out of country next week and these people ruined my trip with their crappy service. I have come home and sold all of my Home Depot stock as well and they are off my list forever.
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June 2023 by Mary N.
I kind of secretly like coming here for projects because I always end up buying more than I intended but in a good way - the home and yard improvements are fun! The employees I've encountered have been stellar-from plant advice, to helping lift and find items without being asked. The man bringing back the carts has went out of his way to check the safety of the carts when we've came up before, super friendly and caring. And a lot of the prices are better than Lowe's. Also the website count on items in stock is usually spot on.
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May 2023 by chris leonard
Nicest employees!!!!!!!
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November 2022 by Kristi Morgan
Exactly what we expected
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October 2022 by Jeremy Sydorenko
Descent tool rental store
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July 2022 by Kerry Reyes
Gentlemen was very helpful. I will be going there for items needed.
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June 2021 by Harold Tinsley
Lots of things to rent good customer service
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March 2021 by Bruce S.
My wife purchased a storm door on line. Before I went to pick it up. I called the store to make sure they had the door on the shelf. After being on the phone for 14 minutes, I didn't have any answer. Just to see how long it would take to get the same information , I called Lowe's. In less then 30 seconds I was talking to a person getting answers about their storm doors. When I got the text that my home depot purchase was ready for pick up. I went and got the door. I asked if they give veterans a discount for on-line purchases. Their answer was, NO. I stopped by Lowe's and asked the same question. Their answer was, YES.
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January 2021 by Robert Rowland
Bad experiences and workers dont have much knowledge
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September 2020 by Tina R.
Bingo!!! Their aisle was closed too, no workers present;A fellow came along, opened the aisle, led us to item we wanted... helped us pick the model & even saved us some money.... Will definitely have to come back here.Much better customer service than Lowe's.....
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August 2020 by B E
Alex in the tool rental department is the definition of great customer service.
