United States Postal Service

Post Offices
Hours: The United States Postal Service at 206 S Cokley St is a reliable and important part of the mailing system, delivering mail and packages to over 157 million addresses across the U.S., territories, and military bases worldwide. It manages over 30,000 retail locations and processes a significant portion of global mail. This location offers various services, including walk-in passport processing, making it convenient for customers. Customers generally appreciate the helpful staff and the dedicated efforts of employees. One employee, in particular, received high praise for going above and beyond to ensure a package arrived on time. Despite challenges with package tracking and delivery delays, this employee made follow-up calls and kept customers updated, resulting in the package arriving on time. Such employee dedication greatly improved the experience for customers and left a positive impression of caring and committed service. However, there are some concerns about the overall management. One reviewer noted that the store gets a 4-star rating mainly because of a very nice staff member, but expressed dissatisfaction with another employee who was sweeping during customer lineups, suggesting poor management. The reviewer recommended firing the manager, indicating room for improvement in store operations. Overall, the USPS location provides essential services and has staff members who often go the extra mile, though some issues with management and service consistency remain.

1. Lake Village, Arkansas