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March 2024 by Diane Turley
No chance on getting a person to handle driver complaints either. Speeding is a big issue, especially in neighborhoods where there are children and elderly. Next time, I'm going straight to the police. Maybe an excessive amount of speeding tickets for ALL their drivers will slow them down because it doesn't seem likely if they mow over a person, will they stop.
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March 2024 by Dylan Michael
Hands down the worst. Drivers lie and say they attempted delivery knowing they never did. Too lazy to deliver!
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March 2024 by Jesse Weaver
It’s getting ridiculous, showing out for delivery for multiple days is unacceptable. I called today and was assured it was out for delivery today but was told it wasn’t loaded yesterday as they stated. We will see,last time I drove 60 miles round trip to pickup after showing out for delivery for 4 days and was never loaded on a truck. I truly wish vendors would give me a option to not use Fed-Ex.
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February 2024 by Sara Bullock
Fedex is the worst shipping company ever. This Lowell location obviously has problems because it has been 9 days that the package has been there.The "weather delay" was for nothing because the weather was perfectly fine
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February 2024 by Cathy Rubio
Nothing shipped by fed ex comes on time. My package shows being out for delivery then back to Lowell 3 times in the past 4 days!! That’s why I use ups or Amazon!
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February 2024 by Nathan Mathews
I understand the weather delay but it's been a week pass my delivery date for one item and tomorrow will be a week on the other item. Still no delivery
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January 2024 by Brandy Sedwick
Awful. They repeatedly damage packages or lose them all together. Not cheap little, but $4000 pieces of equipment that my husband has to have for his business. This has been a problem for 20 years atleast. Unfortunately he can't choose who he gets his equipment delivered from.
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October 2023 by Dennis Turley
They held my package for over a week even though it said out for delivery..and they leave my package when I I finally get it I have to go around to neighbors until I find it..sucks
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August 2023 by John C. Plantada
Had a shipment delayed by a week. When it finally arrived, the driver said a lot of people have quit. A lot of people have quit at FedEx? That doesn't sound right.
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May 2023 by Linda Higginson
Great service. Parker is so nice and it's great to have his help.
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February 2023 by Miguel Perez
Drivers won't read or follow instructions.
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February 2023 by Patrick Forseth
Awesome communication when my pallets arrived. Driver was early, friendly and helpful. He helped get my 8’ pallet off the driveway in the grass so that I could still pull my car out. Good job FedEx
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December 2022 by KARMA *
First my Refrigerator Fedex supposed to deliver never made it to my house , now 2 Weeks later a mattress I ordered .
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November 2022 by Karma65
First my Refrigerator Fedex supposed to deliver never made it to my house , now 2 Weeks later a mattress I ordered .
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September 2022 by Mirissa Clark
I seem to always get the same customer service rep when I call to check on shipment ETA's. Her name is Samantha. Everytime I call she is snappy with me and not friendly at all. I assume she hates her job by the way she handles calls but that is no excuse to be so rude to customers.