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November 2023 by Mary Walker
The staff at Fist Security Lowell is the best!! They are always so friendly, helpful and efficient. We have been with this bank for years and never had a single issue.
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November 2023 by Penny
The best bank, ever. Very helpful, know you by your name, know what you already need. Dustin, Tim, Sandra, Flale, and Mary always smiling and always say hi. I enjoy going to MY Bank. Thank you all for being so great!!!
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November 2023 by Kassie Green
The team at the Lowell branch provides the best customer service. I would highly recommend the Lowell branch in particular to anyone!
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August 2023 by Bretton Hall
Amazing bank, amazing people, I've never had an issue with them at any location. Definitely recommend them.
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July 2022 by Joel Herrera
2022. Update on check deposits. I go out of town a lot and have to deposit checks in the atm frequently. I thought it took 5 days because I deposited before the weekend. Apparently it doesn't matter. Deposited mid week and still takes 5 days for someone to check on it?...Such poor adaptation from a company. I'm going to have to take a personal day off from work to close this account. This is a bank just not caring. They sure are quick to take that overdraft though.
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April 2022 by nanette plomer
I love this bank. Just opened accounts today. Great service. Friendly people.
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May 2021 by Brittany L.
Went to open accounts and they are so helpful and thorough. Looking forward to working with them!
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August 2020 by shane w
Service was great. Not too busy.
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February 2019 by Rusty Alexander
Great people. Great bank!
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January 2017 by Kim Cox
Came in to close out a dormant account. The only person who could help me was busy and the tellers were on their cell phones. Whatever happened to customer service? Certainly someone else could be cross trained?still waiting.