Hearth & Home is a business known for its friendly and helpful staff. Customers have praised Dean for his fantastic service during in-home calls, ensuring systems work properly and answering all questions. Victoria has also been highlighted for her patience and detailed assistance in selecting lights and fixtures, making the experience enjoyable. Clients appreciate the quick service, thorough explanations, and follow-up support, such as installation of additional features. Despite some concerns about scheduling staff, overall experiences at Hearth & Home have garnered high ratings and positive recommendations.
Dean was truly fantastic during an in-home service call. He performed a full tune-up and got our wall switch working again. We've new to vent free systems, so we had a lot of question. He was great. Yes, their front counter staff (schedulers) struggle on multiple levels. They need to fix that soonest.
October 2024
This is a great store for lighting, fireplaces, and hardware.
April 2024
Great service; very accommodating; extremely knowledgeable. They are my number one go to people for my fireplaces
