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December 2023 by Naeem Johnson
Harold Scott is the best. Been dealing with APU issue for week at other shops Harold had me fixed in 30min
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November 2023 by David Johnston
Harold and Mike helped me quickly diagnose an electrical issue with a trailer light, and got me back out the road in no time. Top tier work and service, appreciate it!
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October 2023 by Virtual Inspector
Exceptional Service from Charles at W&B Service Co.I recently had the pleasure of having Charles, a technician at W&B Service Co., assist me with an issue I had for my reefer unit. Though my problem wasn't completely resolved, I must say that John's dedication and professionalism were truly remarkable.Furthermore, Charles’ technical knowledge and ability to explain the complexities of the issue were greatly appreciated. His clear communication and willingness to answer my questions left me feeling confident in his abilities.Although my issue wasn't completely fixed, I am grateful for Charles’ efforts and the exceptional service he provided. His professionalism, dedication, and friendly demeanor made a lasting impression on me.In conclusion, I would highly recommend Charles’ at W&B Service Co. for anyone in need of automotive assistance. Despite the outcome not being ideal, his commitment to going above and beyond for his customers is truly commendable. I have no doubt that with his skills and customer-centric approach, Charles’ will continue to excel in his role.Thank you, Charles, for your outstanding service and for making my experience at W&B Service Co. a positive one.
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October 2023 by Eddie Johnson
I showed up Un announced on Sat morning 9-30-23 with a air line problem and Mike Watkins jumped right on it and did a great job with a awesome attitude. I really appreciate the way he was .thanks Mike and W&B
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October 2023 by Oscar Diaz
Micky took care of me and went above and beyond.. good service! Friendly Staff!
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September 2023 by Christy Maze
W&B in Lowell Ar, is an amazing company to work with. Robert in the Parts Dept. knows his stuff, just call and tell him what you’re needing and he quickly find the correct part. We get absolutely the best delivery service as Mickey is always polite, and respectful. We couldn’t ask for a better team of great to work with when it comes to our reefer units.George’s Truck Shop.
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September 2023 by SMOKE Logistics LLC
Thank you Charles Henderson for professional service and helpful advice, you did an amazing job and much appreciated for the helpful insight and info along with part i needed. I will definitely recommend and use you again if f in up this way with any issues. Thank you. Lowell Arkansas branch provided great service and very helpful. Thank you again.
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September 2023 by Jeremy Pippin
Middle of the night needed a alternator belt, Charles Henderson was there with the belt and was very helpful in making sure i knew what i was doing, included great service and will highly recommend the company and service. Thank you Charles with W&B LOWELL Arkansas Branch much appreciated. Will call again in the future.
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September 2023 by Dan Jacobson
Had my apu worked on last week was spitting and sputtering. Had same issues this week, took it back to them and they git it running like it should. Would highly recommend them for anyone having problems with a Carrier Cindirt Pro, Harold Scott a great tech.
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September 2023 by Philip Bursee
Apu Service is top notch at this location. Harold Scott is probably the most knowledgeable tech I know of anywhere with carrier apu's. He is always eager to answer my questions, and get us going. Joe Janes and the rest of these are are also Top Notch in my book.
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September 2023 by Bryan Lange
Mickey Brown comes into my store to pick up supplies for his company. He is very polite and always tries to pick the best and most cost effective option for his company when ordering parts. He represents his company very well!!!
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September 2023 by JimboandLisa Smith
We really appreciate the help from Harold and Mark. We’re glad to have met very nice and knowledgeable people. We can see that they are very good assets to this company.
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September 2023 by Patrick Gammel
Mickey Brown, Robert Armstrong and Tony Crememte are a great group of people that help with any questions we have about Carrier units. We will continue to use them :)
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August 2023 by josi USA
(W&B)Victoria is very professional & hambel & polite customer service on the phone directions.All the stuff office & TechniciansProfessional & well experienced customer service.My carrier refrigeration unit was having problems with engine smoking & engine shutdown they fixed very quickly.they are Excellent for Emergency loads & unloaded Empty trailers. I highly recommend this carrier refrigeration company W&B carrier refrigeration unit services for every customer.
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August 2023 by Elisa Hill
Picked up my trl and found the plastic cover just laying there... Guys came right out and screwed it right back up... THANKS A BUNCH
