AutoZone in Malvern is known for providing great service and going over and beyond for customers. Reviews highlight employees who are always very helpful and friendly. Multiple customers mention receiving good assistance when stranded with car trouble, including help scanning for a check engine light and loaning the right tools. In one notable instance, an employee was very helpful and delivered a needed part directly to a customer who was broken down in a parking lot late at night. Employees are commended for assisting customers from out of state and even offering water while repairs were made. The staff helps customers get what they need and provides excellent customer service, with one reviewer noting this level of help was not available from other parts stores in the same town. The overall experience is one of reliable support during automotive emergencies.
The staff was very friendly. They helped me find the parts I needed for my Ford Fusion and with the payment options. I trust them to order the parts I need for my car and I will def be coming back.
May 2024
Went to get my check engine light checked. They were very friendly and helpful and quick.
March 2024
Great sevice from the two gentlemen in the evening, (sorry I didn’t get their names), but they helped me scan my truck for a check engine light which led me to buy the fuel filter and a tool that they let me borrow at first. Thank 3-17-2024
