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April 2023 by Tee Landeros
Friendly people and very understanding
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August 2022 by John H.
Office in marked tree are all closed
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March 2022 by Sebrina Wicker
Service is awful Internet not really high speed as advertised. Very pricey
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February 2022 by B.A. F.
For 3 days my internet was out due to the winter ice storm (week of the February 2) So I called today to get a credit for those days. A representative told me that if it's an "Act of God" that Ritter does NOT give a credit! What! So if it storm, ice or whatever your lines may go down and the customers suffer and we can NOT receive a credit. This is awful customer service and service period! Believe me I would switch but no other internet services is offered in Millington. Which is totally ridiculous!!! And for months my services don't work in my back bedroom and they only say turn the router box back in and off. In which it does not help at all. Ritter is the worst @rittercomm You get no stars at all if I put 1 it's because I had to post.
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January 2022 by Baylee Plunk
Worst wifi ever.
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September 2021 by Curtis Pate
People are friendly and professional. Owners are very greedy.
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August 2021 by The Homegrown Cannabis Club Mary Jane Lane
Officers are all closed
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July 2021 by Pam M.
Recently moved to Millington, and Ritter communications has not been reliable for us. While the technicians and customer service individuals on the phone are friendly, helpful, and understanding, apparently Ritter's outdated equipment and infrastructure is simply subpar for the digital age we live in. I work from home, and Ritters wi-fi is not dependable; I never know when I'll get kicked off the Internet. Something needs to change.
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May 2021 by Donald Maddox
Worst wifi I've ever seen and hands down worst customer service. Signal disconnects so many times a day that watching a movie is impossible!! Then you get lied to by the service techs by telling you that yours is the only one doing this but when you read the reviews and talk to other customers it's a wide spread problem that Ritter is too cheap to fix but they have the nerve to expect your premium payment every month. I would love for a new company to offer wifi in the Marked Tree area, until they have some competition I doubt these issue's will be addressed
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May 2020 by jacey hood
Our WiFi hasn’t worked in weeks despite the fact they came and “fixed” it.
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February 2020 by Debbie Thompson
Friendly and helpful
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February 2020 by Wade Davis
Overpriced and charged me another 2 months after i discontinued service
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February 2020 by donna lucas
Sit in there for 10 mins today before anyone came from the back so I could pay my bill. Already disappointed about the service. Half the time it don't work. Money down the drain .
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February 2020 by Alex Gudde
Very friendly people.
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August 2019 by Jeff Kegley
DVR box went out, resolved quickly.
