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December 2023 by Tommy Holt
ALWAYS WONDERFUL STAFF,FRIENDLY AND KNOWLEDGEABLE!!!
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December 2023 by X X
Their outdated website has caused numerous problems over the years as has their unwillingness to allow connection to modern, secure money transfer apps; their tellers inattentiveness to account numbers, and fees, upon fees, upon fees for anything and everything. I finally had to switch banks. Two stars because the service was always friendly, but I need competence over friendliness.
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June 2023 by Laura
Friendly and helpful staff.
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February 2023 by Natasha parker
They were helpful with what I needed
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December 2022 by Paula Galvan
Trying to add money to travel card and always greeted by name when I go in.
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September 2022 by Rhonda Rallydog Hogarth
Well union bank has a loan officer, that plays fast an loose with the truth. It been Very long an tiring, dealing with that officer! RW she will belittle you..
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July 2022 by Kel
Wonderful people and service.
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April 2022 by K
Been with them for several months, and so far, not very pleased. Archaic methods, poor care for sensitive and private PII data [they encourage you to use unencrypted basic email to transmit documents with full social :-0], and simple things like doing a wire transfer are a total junk show. There are steep fees for absolutely everything. They process things extremely slooooow. And some of the staff remind me of DMV employees. I am pulling out my money. Not good. Not sure if these other reviewers have ever been to a decent bank before, but this is not it.
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December 2021 by Angie Bachuss
I had a transaction that was cancelled and refunded by Uber - the bank charged an overdraft fee - it shows that I had a positive balance but the bank still charged the overdraft fee. I don’t recommend banking with Union Bank of Mena and we are definitely looking at opening a new account elsewhere.
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September 2021 by Diana McQueen
Very friendly staff, and they actually work to meet your needs, understanding and just nice people.
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March 2021 by Rhonda Bensen
Local, helpful and great customer service
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January 2021 by D McQueen
Very friendly staff, and they actually work to meet your needs, understanding and just nice people.
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August 2020 by Robert Cox
Went through drive-thru for a friend.
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May 2020 by Linda Deaton
Love all the kind friendly people who work there from Linda at the front desk to Missy at the loan department to all the tellers and the ones who work hard at the teller windows
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May 2020 by Janice Williams
The staff and workers are friendly and very good at their jobs. They work hard for the members to keep you and your information safe.
