Verizon is a telecommunications company offering cell phones, wireless plans, and accessories. Reviews note that staff can be great, patient, kind, and knowledgeable, providing a good team effort to fix problems. Some customers report being longtime, thankful clients. However, other experiences are not so kind, with some customers not treated fairly at franchise locations. Experiences can vary, with some visits causing stress while others resolve issues effectively.
At first I was so nervous about going in bc the reviews are not so kind on Google and I had a bad experience w the folks in glenwood but there was no need they were great and I’m no longer stressed about my phones they work again thanks so much And aunt Jackie is so thankful as well we’ve been a Verizon customer for... read full comment
October 2025
The woman that helped me was amazing. Stayed late and everything just to make sure everything was set up right
September 2025
The trade in was smooth and they walk me through the entire process. Katie is doing an amazing job.