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February 2024 by Gary Burk
Spend your money elsewhere! When they demand you have to change plans for an upgrade and you start questioning it, things get ugly fast.
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December 2023 by Lindz Peck
Please do not use Russell cellular. The store manager is rude and disrespectful. There is a Verizon down the street where the customer service is so much nicer. I had a nightmare experience and no phone for 4 days.
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December 2023 by TJ Tipton
I love the staff. They treat me like family.
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August 2023 by Rick Evans
Horrible store wish negative stars could be given . Twice i have been treated poorly by the same person at this location I have been with Verizon for over a decade and never been treated like I have at this location.
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July 2023 by valree01
I signed on with Verizon prepaid 5 months ago, my bill was supposed to be $45 a month, $35 with auto pay, so I signed up for auto pay. I have been over charged every single month since . Everytime I call about it they offer a $10 credit but they still charge me $45. Worst phone company in the world, would not recommend
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June 2023 by julio torres
Any information I ask for telephone information and I don’t received anything poorly information
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June 2023 by Julia Cureton
Please update your business hours as you are rarely there after 5 pm
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May 2023 by Moe Timcoe
Not the greatest for a franchise shop. Was not treated fairly because I asked a question about service plan pricing after being taken by the Walmart Verizon worker..
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May 2023 by Debra Drye
Only slightly helpful, I finally managed to handle the problem myself. Guess they changed managers
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October 2022 by Joe King
Third party retailer. Double charging people
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August 2022 by Jim Fry
It was ok just don't have much in stock
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June 2022 by Carol Sickles
They are a big help to me, wonderful place and I appreciate them so much.
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February 2022 by Karen Roberts
Lyndsay was so awesome today, especially with being the only sales rep there. She handle everyone's issues and was professional, caring and friendly while doing it. Great job Lyndsay ? ?
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January 2022 by Ken Curry
Nice people working here, good knowledge, very helpful. I was able to add a device to my account without issue. Be wary though, they have limited stock due to supply issues.
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December 2021 by Jackie Biard
They were helpful and friendly!
