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“Great parts store! I've owned some really odd vehicles and they always can get what I need! If you need a part go see them first, if its not on a shelf in the store already, they can get it very quickly. Unlike some of the other chain stores, these guys know about cars and aren't just computer searchers!”
7:30AM - 9PM
167 US-425, Monticello
Auto Parts
“I was on a very long trip and my main seal on my rack and pinyon steering went out. I was about 800 miles from home or anyone that I know that could help me. A young man named Tyler from this store not only was the one to tell me what was wrong, but he went way out of his way to try to seal it for me. This was right before Thanksgiving and no one could get the part until after let alone change it for me. I had only one choice and that was to try to make the rest of my trip to Lincoln Nebraska. What he did got me there and I was able to be with family for Thanksgiving! Thank you Tyler for being a blessing...”
7:30AM - 8PM
400 US-425, Monticello
Auto Parts
“Wow! This kind of customer service is unheard-of... we'd ordered 2 Optima Yellow top batteries for our truck from another location but they didn't come in as expected (not the store's fault) we had to leave town for a week on an 800 mile trip and figured we'd get them when we got back...well God had other plans...we got halfway through our trip south and one of our batteries boiled over...thankfully no one was injured.
Called the Monticello, AR location and Dee was sorry for our troubles on not getting our batteries. He immediately got our batteries ordered and said they'd be there in the morning (my thought were that we'd heard that at another location)
Got to the store in the morning to find out only 1 of the 2 batteries was delivered...heart sank but Dee was already more than halfway back from personally picking up the other battery over an hour away! Wow! Thanks Autozone for hiring good caring people who are willing to go way above and beyond!”
“These guys know what they're doing! Russell the manager has put in every effort to find exactly what I need. Even on parts that aren't typically something they keep, he and Billy will do everything possible to source it. Micheal is a new face who also shows promise to be a great parts person. If you are anywhere near Monticello and are needing anything, this is the place to go. They WILL find it if it can be found!”
“I go here sometimes, for the cars/trucks on my job. Stopped by to check on a part for my personal truck. In 10 minutes, I had an accurate printed quote, and was on my way. All good for me”
“They always have taken care of my family and I. I took my truck in for an alignment and they had me back on the road in no time! Much appreciated!! Will always go back and refer people to them.”
“We’ll be back because of your service tech Jessica! She was fantastic and fixed a potentially catastrophic problem that numerous technicians before her had overlooked!”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“Ellis & Sons Body Shop does high quality, professional work. Joy was very communicative and pleasant to work with and the repair work was top notch. I highly recommend choosing Ellis if you have any body work that needs to be done”