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March 2024 by henry byers
Really helpful and good-natured workers!
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February 2024 by Jason Huskey
Quality parts and usually have no problem finding what i need
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December 2023 by Michael Curry
Needed a new battery in my key and they put it in for me. thank you, O'Reilly's
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December 2023 by Angelo D'Antoni
I was on a very long trip and my main seal on my rack and pinyon steering went out. I was about 800 miles from home or anyone that I know that could help me. A young man named Tyler from this store not only was the one to tell me what was wrong, but he went way out of his way to try to seal it for me. This was right before Thanksgiving and no one could get the part until after let alone change it for me. I had only one choice and that was to try to make the rest of my trip to Lincoln Nebraska. What he did got me there and I was able to be with family for Thanksgiving! Thank you Tyler for being a blessing...
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December 2023 by William J Robinson III
Stayed open past store closing to let my homeboy get his head light for he can drive legal that same night man. Way to go the extra mile. Keep it up, people! Well done!
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December 2023 by B.J. Knowles
The Monticello store location is always really friendly and helpful
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March 2023 by St. Michael The Archangel
Awesome employee got me back on the road again. Store#730, Store visit time 20:00
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February 2023 by Ben Black
Prices varies. Oil can be high or cheap. Good supervision.
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February 2023 by Ben
Prices varies. Oil can be high or cheap. Good supervision.
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October 2022 by Yvette Trotter
They had what I was looking for. I just didn't know what I was looking for.
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July 2022 by Robin Richardson
Super nice stall. Clean.
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June 2022 by mickey mouse
Helped me out with a car issue
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September 2021 by D Chambers
Update: The Warren, Arkansas branch honored my warranty in the end. Accordingly, I have updated my review here from a 1-Star to a 3-Star review. Otherwise, my comments regarding the Monticello branch stand unedited (see following).TERRIBLE PRODUCT + TERRIBLE RETURN POLICY + followed up by TERRIBLE CUSTOMER SERVICE = THREE STRIKES = OREILLY's is NOT a good place to do business.Jamaal, the store manager, remained professional the entire time he was explaining to me their terrible warranty policy. I have an OReilly's branded battery with the date it was purchased sticker which of course went bad after only about 18 months of usage. They refused to exchange it for a working battery without a printed receipt. They pulled my purchase history from my telephone number (stupid way to keep track, phone numbers change, but I guess selling your info is most important) and can see I have purchased multiple batteries from them (I bought at least 4 in the last 5 years, should tell you something about their quality, these batteries regularly fail near the warranty period expiration, optimized the Weilbull distribution to give you as little as possible for your money no doubt). But they didn't (apparently) enter THIS battery purchase and after over 4 hours of my wife and I searching, we could not find this particular (nearly 2 year old) receipt. We did find a number of old O'Reilly's receipts, which were all faded, some to the point of being unreadable. If they are not going to keep their records of my purchases, why ask for my phone number every time? And if they expect customers to keep their original receipts, they should print them on something more permanent than thermal paper - which rarely lasts more than a year or two and can be obliterated in one hot afternoon on the dashboard.TERRIBLE PRODUCT + TERRIBLE RETURN POLICY + followed up by TERRIBLE CUSTOMER SERVICE = THREE STRIKES = O'REILLY's is NOT a good place to do business.
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September 2021 by Lyle Young
I love this place. Great products and staff and they back up what they sell.
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May 2021 by Chris Lampkin
Friendly service
