“A couple of days ago I was looking for safety glasses. Matthew who was busy stocking asked if he could help me. Instead of just telling me the aisle, he lead me to them and went through all of the options. He put the customer’s needs over tasking. This is Great Customer Service. Thank you Matthew”
“Much better service than big box stores.Also spend much less time to pu what I need.Your contractor charges you for time 5 - 10 min at meeks or 20-30 min at big box. You are probably paying contractor and a helper.”
“Love shopping here but they're lumber sucks! It's like shifting through a full pallet of lumber for an hour in order to find four boards that are straight. And when you do find some straight boards, they always warp by the time you get them to the job site or within a day or two later. I never had this issue in the past with them and not certain why”