“Customer service always welcomes you, ask how they may help you, ask if you need any other services. I just want to pay a bill. It is easier than mailing in the payment the day you get the bill and have corporate tell you they got it late and charge you a late fee. If optimum closes this office I will go to another service.”
“I called this number because I couldn't reach the one in my town and they were so helpful and sweet. The workers directed me to someone who could help me and they weren't rude. 10/10”