This Verizon location provides knowledgeable service for phone upgrades and device issues. Staff members are described as kind, understanding, and patient, helping with questions, data transfers, and selecting matching accessories. The experience is often great and efficient, with one customer receiving their exact desired phone model and completing a trade-in promo and setup in under twenty minutes. While the store can get busy, sometimes leading to a feeling of being rushed during wait times, customers consistently accomplish their goals, whether purchasing a new phone, upgrading devices, or solving problems like a malfunctioning battery. The service results in high recommendations from customers.