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January 2024 by James Nordenger
Drove to their location yesterday, 2 hours and 45 minutes one way, from De Queen AR. and talked with the very nice front counter girl. She showed me a sample of what I was looking for and I made a purchase on a bundle of wood. Once the transaction was complete she told me to pull around the side of the building and Jeremy would be right over to load us up. When I pulled around the side there was one gentleman in front of me who had been waiting. We then waited, and waited, and waited some more. No one came out to help load us, or even show us where the bundles were; I would have hand loaded my trailer. I gave it 45 minutes and then went back to the office. As I walked up to the door I noticed two guys near the saw, and then three guys standing around about 100' from the saw, just talking. Again, it's been almost an hour and no one was going to help us out or show us our product so we could load it. I received a refund and a "I'm sorry" from the front counter girl and left.Poor Customer service to say the least......They lost a customer that would have done a lot of business with them, but I guess my $440.00 cash wasn't that important to them. They had completely forgot all about me, and the gentleman that was there waiting longer than me.Wasted so much time, gas, wear on my truck.... disappointing!!
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December 2023 by Cedar Valley Box Company
The wood is gorgeous. The customer service is excellent. We appreciate the local business and all they do to help us. 5⭐️ all the way.
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December 2023 by Jamey Adams
Love the cedar wood piece I bought today. They cut it in half and loaded it for me.
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May 2023 by Sandra Waters
Awesome place best people.
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January 2023 by Jeff Donnell
Very friendly, accommodating, and professional. Exactly what I needed at an affordable price. Highly recommend.
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May 2022 by Daniel Landon
One of the best mills around. I don't mind driving out of my way since these folks do a great job.
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May 2022 by Meeker Hay
I purchased a trailer load of their 8" cedar "thirds" for a privacy fence. Product was great and they even re-packed in pallets less than a ton so I could unload easier. Kind of a white knuckle drive to their yard and BE CAREFUL if you are coming from the west...there is a bridge you cannot cross if you are following navigation and it's damn near impossible to turn around once you realize you're stuck. Call for directions if it's your first time but it's worth the trip for the quality and prices. They saved me about $9,000.
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April 2022 by kathryn mason
Car load or truck load or buy pallets..wood scraps or 6ft - 12 ft pieces. Great prices.
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January 2022 by Luke Allen Kellogg
I have been using white valley now for around a year for everything from my master bedroom floor, to the ceiling and trim work in my master bathroom, and even the small little craft items that my wife loves. Best price and product. Thank you for everything.
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January 2022 by Mickey Salazar
Order boards for my 16 ft trailer 16 footers some 12 inch wide some 8 inchers and 2x4 . All in white oak. Boards were 2 inch thick. They said it take 2 wks they were ready in 4 day for pickup. Excellent service . Boards were banded together and they loaded them on my trailer at pickup. Truly professional !
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September 2021 by Kevin Frazier
Very nice people loaded what I bout for me beautiful cedar wood priced right
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September 2021 by Troy Lenze
Can't beat the QualityCan't beat the ProductCan't beat the Service
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May 2021 by Marvin Brown
Great experience the lumber looks Great. Did a good job loading it on trailer made a ez drive home.
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April 2021 by billie dison
Nice place!!
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April 2021 by Shar Wright
Let me start by saying we have purchased from WVLM in the past and have always been happy with our service and product. Even the lumber produced from WVLM this last time was beautiful but the service was very poor. We ordered tongue and groove pine that WVLM outsourced and the order was all wrong. 1. On the invoice we ordered 1200 sq. Ft. We did NOT receive 1200 sq ft. 2. We ordered the v ditch to be facing DOWN (also stated on the invoice). The ditch was facing UP. Soooo the
