The AT&T Store in Newport offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with access to nationwide 5G service. Reviews note that employees are often helpful, friendly, and patient, with specific praise for one associate's quick and thorough assistance. However, service is frequently described as slow, with long waits even for simple transactions like paying a bill, sometimes due to required procedures. Some customers express frustration with a perceived lack of urgency from staff and the absence of a payment kiosk to expedite service. The store also does not provide free devices without proper verification and payment.
The Newport store is one of the greatest stores around, filled with great vibes and good people The service was very fast and very helpfult they go the extra mile for their customers definitely worth the drive from Jonesboro just for the service Thank you
May 2026
Associate Tyra was amazing. The most knowledgeable rep we’ve ever seen. 20/10! I refuse to deal with any other rep or store again. That’s how good she was.
May 2026
The associate was very pleasant and answered by questions or referred what he couldn't answer with the ph# provided to contact
