The AT&T Store in Newport offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with access to nationwide 5G service. Reviews note that employees are often helpful, friendly, and patient, with specific praise for one associate's quick and thorough assistance. However, service is frequently described as slow, with long waits even for simple transactions like paying a bill, sometimes due to required procedures. Some customers express frustration with a perceived lack of urgency from staff and the absence of a payment kiosk to expedite service. The store also does not provide free devices without proper verification and payment.
Derek is amazing, best service I’ve ever received. He explained things clearly and let me know the out of door costs, monthly costs, and the first bill costs. I saw several other customers asking for Derek as well, he seems to be a customer favorite. I can see why!!
August 2026
Staff was very helpful and cordial. A very pleasant experience
June 2026
great phones low price good signal fun for everyone
