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September 2024 by Andrea Lyons
I have had nothing but a horrible experience with boost Mobile from day one I have been lied to talked over hung up on talk to you like I was stupid there was one point time where my SIM card wasn't working right after I paid the bill and they made me wait on hold for 3 hours to get verified once I got verified they sent me back to the tech department who then sent me back to verification I was on a hold again for another 3 hours who then sent me back to tech and this went on for 2 days and the situation never got resolved pretty much laughed my face they give me the runaround basically took $50 for me cuz I can't access that account even though they made me choose a four digit code and have my email and I verified every time I do not recommend boost Mobile to nobody they absolutely do not care about their customers every time I had a problem nothing got resolved every time I spent money to add data data never got added they made it so complicated and so frustrating that I literally broke down in tears because I couldn't get nothing done I was getting disrespected left and right by then this is one company that should be shut down please if you're looking for a new phone service company or whatever boost Mobile is not the one cuz they do not care about their customers and I'm just being honest
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August 2024 by cobalt blue (teamstealwolf)
They used to be my favorite boost mobile location last few weeks it has become pretty mid with a low variety and only slim pickings outside of the iPhone.
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August 2024 by Mark Eden (Mark)
They used to be my favorite boost mobile location last few weeks it has become pretty mid with a low variety and only slim pickings outside of the iPhone.
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February 2024 by Jazmyn Griffin
Customer Service is Rare!!! Sales reps are friendly very knowledgeable. Very Welcoming atmosphere!!!!
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February 2024 by daniel blet
They will help you to get the best service and save you times of money. You can get free phones when switching.
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December 2023 by Brooklynne Brown
She the best two phones in one day!!! My daughter will be there with her picture!
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November 2023 by No Kap
The service and the women who gave me my iPhone 12 today was so amazing she was so friendly and she gave my kids some paper to let ‘em color it was so amazing nice conversation and took her time and she a good person thx y’all
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October 2023 by Martha Johnson
Thanks Jasmine very professional.
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September 2023 by William Fowler
They are never there.
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July 2023 by Jon John
I was provided with inaccurate information when I asked about porting my phone number to a new provider. I asked the representative to call customer service to double check. The representative was provided with the correct information by customer service. I was provided a piece a paper with my account number and pin. When I took it to my new provider I was advised it was wrong.
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May 2023 by B W
I came to switch over my family plan a total of 5 lines and the store rep Maddy was very unprofessional and lazy. She had me doing her job calling my previous carrier to port my numbers. She seemed very interested when she thought I was buying 5 new phones but she became very rude when I said I was transferring services. I ended up keeping my current carrier. I’ll pay more for my service just so I don’t have to deal with rude store reps!
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May 2023 by Victor Negron
I spent 20 minutes waiting for the store to open before giving up.
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February 2023 by Clifford LaFleur
Charged me 5 extra dollars to pay my bill in store. That's crazy
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December 2022 by Tim Pullen
She was very helpful at solving my phones case problem!
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September 2022 by tiffany lagos
Not supposed to close till 7pm and twice this week I go by at 630and lights out and closed. So here it is Sat at 1 and it's supposed to be open from 10-7 and yet again it's dark and closed...
