The Xfinity Store by Comcast Branded Partner at North Little Rock, AR, located at 4212 East McCain Blvd, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. The store provides a welcoming environment where customers are greeted promptly and assisted efficiently. One customer praised Zack Blaylock for his exceptional service, highlighting his knowledge and kindness in resolving technical issues that others struggled with. After dealing with multiple service calls and scheduling frustrations, the customer appreciated Zack's efforts in getting their service up and running, emphasizing that his customer service was outstanding. Another reviewer recommended speaking with a tall lady with curly hair, who helped switch their plan to unlimited, describing her as great. Overall, the store is seen as a positive place with helpful staff. Customers noted that the store's atmosphere is friendly, and they were able to trade in equipment easily. However, some pointed out issues with customer service phone support, mentioning long wait times and unfulfilled promises when trying to resolve problems remotely. Despite this, the in-store experience, especially interactions with staff like Zack and others, received high praise for being helpful, efficient, and friendly. The store is recommended for those seeking straightforward service and knowledgeable assistance.
It would be great if the staff didn’t talk about their customers appearance in front of them, loud enough to know that they are making fun of your clothing, etc
May 2024
Amazing services and great staff Lots of parking in plaza Wheel chair accessible
May 2024
Above ground cables and poor interconnections. Every storm drops internet again. Speeds vary wildly at 75% or less than advertised in most conditions while charging 50% more.
