The Xfinity Store by Comcast Branded Partner at North Little Rock, AR, located at 4212 East McCain Blvd, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. The store provides a welcoming environment where customers are greeted promptly and assisted efficiently. One customer praised Zack Blaylock for his exceptional service, highlighting his knowledge and kindness in resolving technical issues that others struggled with. After dealing with multiple service calls and scheduling frustrations, the customer appreciated Zack's efforts in getting their service up and running, emphasizing that his customer service was outstanding. Another reviewer recommended speaking with a tall lady with curly hair, who helped switch their plan to unlimited, describing her as great. Overall, the store is seen as a positive place with helpful staff. Customers noted that the store's atmosphere is friendly, and they were able to trade in equipment easily. However, some pointed out issues with customer service phone support, mentioning long wait times and unfulfilled promises when trying to resolve problems remotely. Despite this, the in-store experience, especially interactions with staff like Zack and others, received high praise for being helpful, efficient, and friendly. The store is recommended for those seeking straightforward service and knowledgeable assistance.
Chris was extremely helpful with trading in both phones. He even stayed late to help make sure everything was set. He will always be the first person i try to get to help me. He goes above and beyond! Definitely give him a shot ask for him when visiting this store.
December 2025
Wonderful and patient staff the best place to go to return your equipment After it malfunctions
August 2025
Thanks Liz . today she helped me activate my phone when the ones at s.university location didn't know what they where doing.