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November 2023 by dustin mcvay
Don’t answer the phone and just transfer me to something else and never answer my question
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June 2023 by Adam Styles
My package was going to be delivered to my address the next day but I saw per the details that it was already in Little Rock. It was a very time sensitive document. I went to the office, and they had it ready for me. Great service!
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June 2023 by Johanna Marie
DHL will give you the worst service you have ever experienced. The service is absolutely horrible and isn’t recommend for anyone. 2 “missed deliveries”, 4 phone calls, and 2 days later, I still haven’t received my package or a single missed delivery slip on my door. Even though i’ve confirmed my address 3 times, I’m not sure if they have the right one. I’m also not sure if i’m ever going to get my package. I spoke with a Lady who was very kind and actually seemed like she was concerned and trying to help three of the times I called, but the fourth time i called a man with an attitude and horrible interruption problem and answered and that phone call ended in tears. I leave for my trip first thing tomorrow morning and I’ll probably have to wear jeans to the beach.
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April 2023 by Darious Tramble
Poor service, poor communication, I’ve been waiting on my package for a month and still haven’t gotten it. Oh let’s not forget they’re habitual liars!!!
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April 2023 by SOUMAILA MOUSSA
Very welcoming, caring and helpful
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April 2023 by Blake Tyson
Always great, friendly, knowledgeable service!
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December 2022 by Janice Taylor
Customer service were great. Problem was not knowing DHL requires signature for delivery unless you know to mark it otherwise; grandson didn’t get his Christmas package on time because if this. SHAME ON YOU DHL!!!
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August 2022 by Aric Edmonson
Package still hasn’t came, they are giving me false information through email then when I called about it the man sounded like he had an attitude… Very unprofessional ??
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August 2022 by Joyce Stanfield
They are primed to ruin my Vegas Con. They have not made a second delivery attempt so two cosplays I ordered are sitting at their facility and I can't reach them to even pick them up myself.
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August 2022 by Liam Selhorst
The guy that helped us was more than helpful, great customer service, helped us navigate customs, and made the whole process painless and efficient.
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July 2022 by Daniel
By far the worst shippers out of any I’ve used. Last package shipped to me by DHL was supposed to arrive yesterday. Didn’t come in and they changed delivery to today… once again didn’t come in today and changed it to tomorrow now.. may not ever see this package, just continual updates with new delivery dates… over promised, under delivered… actually still hasn’t delivered..
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July 2022 by Erocktheartist
I ordered something over 300 dollars and even gave it a later date for when im off , just for an easier transition and this s@t hole of a company want to deliver it at 7pm at the earliest knowing it could get stolen. Its pretty hard to contact customer service also and the driver blocked all the other options. Only thing i can hope for now is a (delivered)text because this product is too valuable to be left on my door step for more then a second.
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June 2022 by Vera Nix
The worst experience of my life. I never in my life had such a hard problem trying too get a package not only that the worker BEN was extremely rude!
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March 2022 by Brenda
Shipping took a month. Package finally arrived.
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February 2022 by Aaron Beard
The slowest shipping company on the planet. Do your costumers a favor and avoid this joke of a shipping company.
