-
December 2023 by Darwin K.
I'm here for air check and it's like my car is invisible. I've been here over fifteen minutes. The service was great but ohh boy have things changed.No service
-
December 2023 by Tony V.
Have had them do some major repairs to my car. They do very good quality work at a better price than the dealer price so it makes it a lot cheaper.Their prices are a lot then the dealership prices
-
November 2023 by Benny Flinchum
Phone call was very nice and understanding. They got us in an hour and 30 minutes before close. Wife’s tire had a gash and they had the matching tire. Warranty company denied tire replacement and Russell made the call and got us a tire under replacement. Thanks for the wonderful team at this location.
-
November 2023 by Keiyanna Fisher
If I could give zero stars I would. My husband waited hours for our vehicle to be serviced meanwhile others were put ahead of us. Specifically we witnessed it was white customers. We were not the only couple this happened to. It appeared they were doing this treatment towards all of the black customers. Very sad, disappointing, and extremely unprofessional that a business would operate in this manner. Regardless of personal opinions, you leave that at the door when running a business. Would not recommend! 0/10
-
November 2023 by James B.
You make an appointment at 8:15 on a Saturday and come Wednesday they tell you your tires haven't made it here yet and there out for delivery by 2:45Update...Russell was awesome and apologized about my visit
-
November 2023 by Jonathon Austin
I like the prices and helpful staff here. Make an appointment they are quick to get you in and out. Affordable prices.
-
October 2023 by Eric C.
First I want to say: Thank you,Thank you to Dylan and Russell (ASM) for their amazing service and their ability to take responsibility for another discount tires mistake. We stopped at a discount tire in Knoxville, Tennessee for a nail in the tire. Hey said they could patch the tire and they did. Little did we know that it was way to close to the sidewall and was not patchable but they patched it anyways. A few hours later while traveling through TN we got "low tire pressure" we stopped at another location and they told us that tire should have never been patched. We stopped every two hours for air. It was horrible. Long story short we finally made it to Little Rock this store took care of us. So thanks again One last thing Boomer Sooner!!!!
-
October 2023 by Candyce Seales
Such a beautiful, clean building. And extremely great customer service! Mason did such a great job helping me figure out exactly what I needed and was super patient with me. Wonderful job guys!!
-
September 2023 by Karl Eichorn
I have had on again, off again experiences with this store over the years but at the front counter the people that get it right consistently came from out on the floor busting tires. Right now my go to is Mason. He gives me the most accurate information, including wait time and good or bad, that’s what I need and appreciate. I was in this business for 27 years and I know of what I speak. Thanks Mason. My last experience earned this rating. I was not Mason that got this rating.
-
September 2023 by Ryan H.
Get here at 3:00, told it will take 30 minutes to get done, not leaving until 5Pm... how it takes 2 hours to change a tire is beyond me and if it does at least make that clear, don't keep saying "oh yea we are about to take care of that" if I have to wait 2 hours, let me know and I will pick it up later that day, don't have me out there for the full 2 hours just continuing to lead it on
-
August 2023 by Lisa V Kennedy, LCSW
When you have 24" wheels and can't find a place to get a nail repaired, Discount Tire is the place to go. We got taken care of, they pulled the tire and found that the inside of the tire had dry rot. I ordered replacement tires, but then decided I really wanted All Terrain tires. They made the effort to find me what I wanted and we were good to go. Highly recommend them!! Chris, Jack and especially Russell, were the best! Would recommend making an appointment, though, because they get extremely busy and walk-in service can last way longer than expected.
-
August 2023 by Dianne Montgomery Hocut
Top notch tire store just off the interstate. Busy today so I made an appointment and was seen right on time. Tire had a screw in it and was repaired in no time. Very efficient and friendly employees. I will continue to use this company for all my tire needs.
-
August 2023 by Tatum Hildebrand
I had a wonderful experience with this location. I didn’t catch the man’s name that helped me (James?) but he was extremely nice and everyone was very helpful. I highly recommend.
-
July 2023 by Maria M.
After getting a flat and driving here at close time, they replaced my tire in five minutes! It was a good price and they were helpful and kind.
-
July 2023 by Nicole Fennie
Every time I have been everyone has been kind . I went just for air into my tires and to have someone turn off my tire light The mechanic was so nice and patient this means a lot because they were clearly busy .