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March 2024 by Emily Jane
Best rental place in the area!
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July 2023 by Flight Solutions LLC
Scammed me. I had a car delivered to an FBO location. It was pouring down rain and I did not conduct an inspection. I rent over 50 cars a year and never had an issue so didn’t think was a big deal. I returned the car and a month later received a bill for cracked windshield and scratch on the car. That did not happen during my rental. An employee told me privately the manager gets “dinged” if a car is damaged and they miss it. So, they pass it on to the next customer who rents it. Particularly if that customer buys the insurance. I feel this car had damage that was discovered too late and was passed on to me. Since this incident I have not rented from any Hertz location. Enterprise from now on. If they’re not available then I’ll Uber.Update 06/08/2023. Have rented more than 30 times since this incident. Not once from Hertz. Stuck to my word. Enterprise or Uber. #neverHertz.
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June 2023 by Eclipse Travel
Scammed me. I had a car delivered to an FBO location. It was pouring down rain and I did not conduct an inspection. I rent over 50 cars a year and never had an issue so didn’t think was a big deal. I returned the car and a month later received a bill for cracked windshield and scratch on the car. That did not happen during my rental. An employee told me privately the manager gets “dinged” if a car is damaged and they miss it. So, they pass it on to the next customer who rents it. Particularly if that customer buys the insurance. I feel this car had damage that was discovered too late and was passed on to me. Since this incident I have not rented from any Hertz location. Enterprise from now on. If they’re not available then I’ll Uber.Update 06/08/2023. Have rented more than 30 times since this incident. Not once from Hertz. Stuck to my word. Enterprise or Uber. #neverHertz.
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October 2022 by Drew Bayson
It's small and the options are limited in the parking is ridiculous if it's even slightly busy but they had a good attitude
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April 2022 by Kelly Griffin (Kelly blackmamba)
They were a lot better than enterprise just out of cars the guy was very nice to me
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December 2021 by Merlin
Really like the service from Hertz. Much better than the others I called.
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June 2021 by Kangelita smith
I was given a car with no working headlights. Called roadside assistance waited an hour before anyone answered. Lost a lot of money on my hotel reservation because I can't drive in the dark with no headlights. Called roadside the next morning they sent me to a Hertz to exchange the car. I drove 40 minutes got there and the Hertz had close down during the pandemic. How do people who work for the company not no that their stores are not closed. I will not be renting a car from them EVER again. Missed my family members funeral.
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May 2021 by N3GL3CTFOUNDER
It wasnt that great these rental places have poor service but the car was clean and nice.
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March 2021 by Sallie Powers Willhite
I reserved a rental car over a month ago. When I called the Hertz location in Sherwood, Arkansas, I was told that the car I reserved was given away. I spoke with Brent who told me that he called me 2 weeks prior, but since I didn't call back he thought I no longer needed the car. I let him know that I did not receive such phone call. He told me there were no vehicles available and there was nothing he could do. So despite receiving an email on 3/17/21 from Hertz confirming my reservation, it appears that as of today, 3/19/21, not only is the standard SUV I reserved not available, but no car is available at all leaving me stranded without a vehicle. I am just dumbfounded that I can reserve a car well in advance and still be left without one.
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October 2020 by sandy hardin
Did use
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October 2020 by Lisa H
If I could rate a zero I would. I called for pick up. They had confirmation & forgot me. Then gave my car away. Put me in an SUV. Told me they didn't have compacts in their fleet after dealing with customer service, roadside, & 3 different hertz. 4 hours later I'm still nowhere with these people. Please, go to enterprise to rent cars. I will next time. These people are not professional, honest, or capable of honesty...let alone helpful.
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July 2020 by Jason Soderlund
Great service! Wish they would've had bigger vehicles but it's a small place.
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July 2020 by Debbie Ashcraft
Kind staff. Good vehicle. Reasonably priced. I am happy with the service they provided. Because this is not an airport site, I would highly suggest that you make a reservation at least one week in advance of needing the vehicle if it's not for use during vehicle maintenance. I made a reservation, and the process was smooth. They even arranged to pick me up; cannot leave a vehicle in the lot. The only issue I had was that the car smelled like an e-cig or maybe it was just a similar scent. I will use this rental service again.
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June 2020 by Kanisha Robinson
I go here at least every other month. Quick and no issues with the cars. Communication is always great. No problems.
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December 2019 by Eunice Austin
Courteous friendly staff members
