Kroger is a well-stocked and clean store offering fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. The shopping carts are new, clean, and easy to use. Customers report that the cashiers are great, and the store itself provides a generally good shopping experience. It is worth downloading the Kroger app for digital coupon deals to save money. However, management has been lacking. Employees are often seen on their phones, including at self-checkout and in the parking lot, and are not considered very considerate or helpful. Management personnel walking around sometimes ignore customers, making it difficult to get assistance. At night, operations can be chaotic with very long lines, often with only one employee running self-checkout. An issue with cart wheels locking up outside has also been noted. While employees are not rude, the service is not like it used to be. The parking lot is large and there is a nearby gas station.
It's MUCH nicer than the store on McCain - better laid out, more space, more selection, and much wider aisles. The staff is friendly and if you get to know a few, they are always happy to see you. They are even dog-friendly (the pharmacy staff has treats).
December 2024
Clean store. Well stocked. I tried pushing the cart outside and the wheel Iocked up. The only reason I can think of is because they don’t want to collect the carts outside in the parking lot.
September 2024
Cashiers are great. Zero issue with cashiers. However the management walking around ignoring customers is an issue. Can't get their attention to ask for an item unless one runs and hopes they don't dissappear.
