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January 2024 by Grover Nelson
I just dropped off the truck, parking lot is big enough found a spot easy, checked in was easy enough
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December 2023 by notorious jatt
best shop in the city, very honest and hard working people.
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November 2023 by Clare B.
OMG...We can't say enough to express how happy we were that we took our truck here.These guys are GREAT,they kept us informed (by phone calls not emails that you don't get)about the progress of our repairs.As an independent trucker who doesn't have a truck still under warranty like the big guys price is important..These guys are VERY reasonable and didn't stick us with a ridiculous labor cost.THANK YOU GUYS AND GIRL FOR ALL YOU DID TO GET MY HUSBAND BACK ON THE ROAD.GOD BLESS YOU
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July 2023 by p Butler
Manager and Staff treat you like you're their only customer!!! Top rate service in shop and on the road.
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December 2022 by Jeffrey Phillips
Was going to take a week to look for a coolant leak, went to MHC and put me right in the shop and repaired within 3 hrs.
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November 2022 by 5 Star Services LLC
They do quality work at a fair price. I highly recommend going and seeing Bill and the crew at Quality.
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May 2022 by Brandon Houk
They have always done me right. No matter if it ended up being something more. They have always made it right. Good people. Yes they are very busy
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February 2022 by Johnathan Foster
As name implies. Quality repair work. Very satisfied with work I had done to my big truck. Well be back . Ask for MR bill
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February 2022 by Annette Delgado
Excellent customer service and quality of work.Services: Transmission
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February 2022 by Glenn Gourdon
This company is amazing!! If you are around there and have trouble, definitely call these guys! More than willing to help and accommodate.
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February 2022 by Niket Jain
Good honest folks. Hard to come by these days!
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July 2021 by Kay Gale
When we scheduled my Freightliner to be repaired , Bill told us it would take a few days maybe a week. Took it in on June 26 to start work on Monday 6/28/21. At the end of the week Bill said it wasn't done yet. The next week Bill told us he forgot his mechanics were taking vacation before and after the 4th of July holiday and could not tell us when it would be ready. Two weeks and two days later it was finally ready at a cost of $6,561.85.When we picked it up, the oil filters that I had bought and had in the truck for them to use were still sitting there despite me telling Bill specifically to put the new oil filters on . They had marked the labor and filters cost on the bill. I spoke with Bill and he admitted they did not do the work( yet charged us for filters and labor).He gave us cash back for that amount. Bill told us that there was a leak in the head gasket and he was not able to do that repair. Bill recommended we talked it to United engines in Benton. They are a Detroit 60 certified repair shop. So glad Bill recommend them. They cleaned it thoroughly and told us there was no leak in the head gasket. They found that the oil pan gasket was leaking and replaced that. Bill at Quality Truck Repair had listed on our bill that they replaced the oil pan gasket.The oil level had not been touched as I had to add over a gallon of oil after Quality' s repairs.We had to pay United Engines to do the work that Quality Truck Repair had already charged us for but did not do. This was another day off work. When you are an owner operator , every day of work you lose really hits hard. Bill is a business man and should have known if he had mechanics off on vacation before he scheduled us for a three day repair that turned into almost two and a half weeks.Because we have caught these lies we now are not sure how much of the work listed as completed by Quality Truck Repair was actually done.We are now going to pay to get a mechanic to determine if all the parts they claim they installed are actually new.Quality Truck Repair really screwed us over. I have all records and receipts and history of phone calls to verify this complaint.
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March 2021 by ann tucker
On March 3 2021 we actually took the truck over to Kenworth who said they could look at it that night. When our driver arrived it became that morning, that morning it was not until this afternoon. We called Quality they said they could look at it . They found our issue , plus a few issues our shop had missed. He was in and out in a couple of hours.They are good people we appreciate them.Thanks guys! Jacob says thank you to he is the driverService: Electrical
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March 2021 by Joozef aljojo
I came here for repair the techs looked over it and test drove We were unable to repair at the time but didn’t charge me anything to take a look
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February 2021 by Cattus Ex Machina
They took the time needed to do quality repair work. They also tried their best to save me money by avoiding unnecessary work. I'm making another list of work for them to do the next time I'm home because they earned my trust.
