-
November 2023 by Jody Carter
This seems to be a smaller Sam's Club location than others in the Little Rock Metropolitan area. I found staff to be extremely helpful. Products were well laid out and organized. There were even a few free samples to be had on this early Tuesday afternoon.
-
November 2023 by Brian Locke
I like shopping here. They fully stocked, they have new things all the time, the register experience is fast and easy, the prices are good.
-
October 2023 by Candy Cheryl
Stephanie Steward, Sam’s employee in customer service dept. at the North Little Rock, AR - Landers Rd. location, was very nice to my elderly mom and she fixed an issue from a previous Sam’s employee right away. Stephanie was very patient and kind to my mom. I really appreciate her effectiveness and kindness. Thank you so much Stephanie Steward! I’m leaving a review on Google, Facebook, and Yelp as well about you, because great customer service like yours is rare these days.
-
October 2023 by Candy C.
Stephanie Steward, Sam's employee in customer service at the North Little Rock, AR - Landers Rd. location, was very nice to my elderly mom and she fixed an issue from a previous employee did right away, and was very kind to my mom. I really appreciate her effectiveness and kindness.
-
September 2023 by Chris Beck
Club is great, customer service is HORRIBLE only one person at the desk at all times, always a long line. Forget about calling. It just rings 20 times then someone picks up and presses a few numbers without saying a word then call gets disconnected?
-
September 2023 by Ashley S.
I would rate the shopping a 5 but when it comes to the cafe I would rate it a 1 as they are always out of food and only ever have hot dogs left. I asked if they had a specific ice cream on the menu and they didn't even have it. Disappointing.
-
September 2023 by Erica
I have never reviewed a Walmart or Sam’s Club, but I feel as if I should recognize this one because of their outstanding employees and how hard everyone was working. This is a true reflection of great management and awesome leadership. Everyone was so helpful and that is rare in this corporation. Kudos to everyone on shift today as this was my first time shopping at this store and definitely will not be my last!
-
August 2023 by Nick Myers
Always a great experience. It is very clean and organized.I just wish the electric carts were just a little bit faster.Staff is friendly and very helpful.
-
July 2023 by Quentin Schwind
We were able to get all that we needed. The customer service has gotten better from when I went to this location over a year ago. I would definitely return to this location.
-
June 2023 by Matthew Hutchins
Decent Sam’s location. Good selection of items as you’d expect. Biggest issue is if they are even remotely busy the store becomes crowded and difficult to get around. There’s lines for everything including to leave and no space for the lines to actually form creating a mess. I’d say this location isn’t quite large enough anymore to support the local population.
-
June 2023 by Valerie Rogers
We had the most horrific experience today. We self checked out (I believe all the check outs are self serve) and had purchased wine. We have never done this before and it did not dawn on us that there would be a problem with age verification.We waited for several minutes for assistant. The only employee we saw was doing all the check out for another customer and chatting. I walked down to her register and asked the employee if she could call someone to verify age on a wine purchase. I was polite and not at all demanding. She immediately told me she was helping a customer and I would just have to wait. It was not in a polite way. It was rude. I said okay and walked back to my register.A few minutes later she appeared and immediately began yelling at me and my husband saying that I wasn’t the only customer in this store. My husband told her that we could just leave everything we purchased right there and walk out the door. Oh my gosh! She went crazy. She began yelling at us and I told her she did not have to be so rude. Well that was the wrong thing to say. We left with her screaming crazy stuff at us as we walked out. Why would any business employee people like this.It’s one thing for someone to have a bad day and be short with you but this was over the line. We will not be renewing our membership.
-
June 2023 by JW Adams II
If you can’t find it staff here will generally help you find what your looking for. Always a great pick me up spot to grab some pizza or one of them many items at the snack station. Fountain drinks have a nice selection!
-
June 2023 by Hunter Woodell
I placed an order for pickup last night. The order was supposed to be ready between 12:00-1:00. I received a confirmation email about my order saying it was in process. at 12:40 I use the chat feature online to see if there's an issue. I was told to call the store. I did & the CSR transferred me. After several minutes of waiting on hold the same CSR go back on the phone & said she would transfer me again. I was disconnected. I take my lunch & call the store again..no answer. I wait a few minutes to call back & finally get someone on the line. I went ahead & cancelled my order. I literally got a text within the same minute that it was cancelled. What's frustrating is this is not the first time this has happened recently, according to the other reviews. My order was non-perishable items, I mean the items I ordered could have been picked first thing & set aside until my pickup time. It would be nice if the customer could get an update if there is issues with the order being filled instead of not saying anything at all. I know on the other reviews about this issue you told the customer to message you on Facebook. I will be doing that next.
-
June 2023 by ONESHOTISALLINEED [Photographer]
Sam’s Club was amazing! I found 3 pair of Men’s Eddie Bauer Shorts for 1/4 of the price you would normally pay at the mall. I also purchased some Champion Shorts & Shirt sets for my five year old daughter.
-
June 2023 by JW
If you can’t find it staff here will generally help you find what your looking for. Always a great pick me up spot to grab some pizza or one of them many items at the snack station. Fountain drinks have a nice selection!