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April 2024 by Victoria L.
Not happy and will NOT return to this location!I entered the store with no other customers present. The one employee working on an online order didn't even acknowledge my presence (by saying hello or even LOOKING AT ME) for a full two minutes (I was watching the time on my phone). I should've listened to my gut and left then. Once the man finally spoke to me and asked me what I wanted to order, I told him I wanted a footlong Spicy Italian sandwich. He made my sandwich as requested, although it was much thinner on meat and vegetables than what I get when I go to my usual Subway. When it was time to ring me up, he asked another employee to come out from the back so he could continue making sandwiches for the two other customers that came in after me. He told the female employee that I had a Hot Shot (Italliano). I told the female that I had a Spicy Italian, and that the Hot Shot was a dollar or two MORE expensive than the Spicy Italian. He said "we don't have the Spicy Italian anymore", BUT HE NEVER MENTIONED THAT WHEN HE WAS MAKING MY ORDER!!!!! HE KNEW EXACTLY WHAT MEATS TO PUT ON THE SPICY ITALIAN, BUT WANTED TO UPCHARGE ME WITH THE HOT SHOT BECAUSE IT IS SIMILAR! I had a $10 bill in my hand, because my Spicy Italian is only $9.18 after tax, and this Spicy Italian RANG UP AT THE Hot Shot price cost me $11.92. I told the girl that there is a way they can ring it up as Subway My Way (or something like that), because I get these sandwiches all the time and my receipt SAYS Spicy Italian. He still acted like they couldn't do it. I'm too nice of a person, because I should've walked out and left my Spicy Italian (that they they were trying to upcharge me as something else), but I pulled out two more bucks and paid anyway. I told him he should've told me that they would ring it up as a Hot Shot EARLIER... like before he made it!Beware, you will be in for an unpleasant surprise and a disappointing experience when you come to this Camp Robinson location.
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March 2024 by Cherrelle Fudge
If I could that 1 star I gave would be 0 stars. I purchased fresh cooked churos, however i was given old bread at subway on camprobinson in nlr I brought the items back immediately in exchange for fresh food. The manager was not available for the transaction at 6:00 on March 22nd 2024. I came back the next day like I was told to speak with Amanda the manager about some fresh food, no one said anything about a receipt the first time. Unfortunately I left the old product with Amanda right after being told she could not replace the old product without a receipt. So to some it all up I had to deal with coming back to subway twice in one day without fresh food, then a third time the following day wasting gas only to be ignored by the Manger Amanda, then told a third time I can not get what i paid for. I told Amanda I will not be coming to subway any longer and Amanda response is okay. Sound like she is unbrothered by my experience at the location she is managing. HONESTLY I'm not sure how Amanda is working with customers, the experience I received from her is unpleasant. Unfortunately I stood in Amanda eye sight for 2-5 minutes before she acknowledged me. The young lady below Amanda had to tell the manager Amanda I was there right after Amanda and I already made eye contact. I pray Amanda gets the help she needs she obviously needs help.
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January 2024 by Mark Herrick
Good healthy sandwiches!
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November 2023 by Mark Culberson
Don't put enough meat on your sandwich and for the price you pay.
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August 2023 by Murl Alsup
Food is great The service is great I recommend this
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August 2023 by Eizabeth Cain
Not as good as they used to be.
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June 2023 by Allison Mettler
The guy making the first half of my sub was amazing and payed attention to detail of the sub and made sure it was correctly made and was focused on his job, not playing or being focused on another employee he was focused on providing me a great service I would have left him a tip IF I had the extra money too
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June 2023 by Ally Nichole (Expedetion.S.Paranormal)
The guy making the first half of my sub was amazing and payed attention to detail of the sub and made sure it was correctly made and was focused on his job, not playing or being focused on another employee he was focused on providing me a great service I would have left him a tip IF I had the extra money too
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June 2023 by Jeramie Baker
Pretty funny when the workers outdo the supposed leaders there.
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April 2023 by Donika N.
The Subway on Camp robinson, is my neighborhood Subway. The staff there is wonderful. The service is fast. And of course the food is super good and high quality.
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March 2023 by Logan Campbell
The three guys working tonight were outstanding! They were actively restocking items they needed on the Bain because they had a line of customers, even thought it was less than 10 mins from closing.All the sandwiches were made wonderfully with great customer services. Definitely deserve raises! One of the bust subway experiences I’ve had.
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February 2023 by Tom Daahiell
Good service , sandwiches made as ordered. Staff was friendly and courteous.
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February 2023 by Mariah Mundine
Worst subway I took one bite she said she can only refund me for half !! All I wanted was a remake the manager lady said I’m sorry I made this sandwich and I made it right…they made my sandwich so small and my husbands super big smh
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February 2023 by Nikki F
It was a rush and I can tell the Young man was new… he did a great job keeping his composure and keeping up and was friendly.
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December 2022 by Shunna Turner
Steak and cheese was just ok this time. Bread could have been toasted more.
