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January 2024 by Charlotte Cannon
Not helpful
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January 2024 by Sarah Carter
Best store everrrr!!!!!!
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November 2023 by Carles Morris
Sarah was absolutely the perfect person to help me. She could almost read my mind for what I needed. Perfect experience. I will return again for all my needs.
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November 2023 by Chad Long
The MGR at this store may have pink shoes that blind u.....however she is awesome and needs to be training all MGRs! Her skills and professional attitude are unreal and far and few between...after 5 days of runaround from other carriers she fixed it all in a hour. ? awesome!
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November 2023 by Arkansas part time farmer
This is the T-Mobile store to go to. Sara went out of her way to make shure I was happy and got me more than I went in for. Did it for less money on my bill. Highly recommend Sara for service.
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November 2023 by Michael Johnson
T Mobile in McCain mall was awesome. The associate Nassa was great and had a lot of patience. We were happy with professional attitude and understanding.?
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November 2023 by Cescel Luker
Sarah and Lexi were great! Love the friendly environment!
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September 2022 by Tanya Phillips
Mikayla has been so wonderful in helping all 3 generations of my family switch over from AT&T to T- Mobile. She was so patient and understanding with all the questions from all family members and kept a smile the whole time, which wasn't easy!! Lol. We have had the 6 phones and the 2 internet lines for over a week now and we love it!!!
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August 2022 by Terry Lee Wilson
I really like T-Mobile and their service. I'm very happy with it. However, this is not a corporate store and it shows the service was slow, very slow.
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February 2022 by Scott Bowman
Mikayla was above and beyond my expectations for phone service. Not only was she professional, but also fun to talk to. She deserves to be commended for doing her job so well. Thank you! Also, T-Mobile was streamlined in the process of getting my phone service changed.
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January 2022 by Alfonso Moore
JT was very knowledgeable and work to ensure that all questions were answered.
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November 2021 by Lui Suag
Went in a for a new line and to upgrade an existing line. Requested not to tie the upgrade to the new line and low and behold what do they do? They added the upgraded device to the new line even after I repeatedly asked them not to. I genuinely believe some of these sales reps suffer from cognitive issues or are flat out deaf. Will not be going back as I will do everything online from now on.
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October 2021 by Tyra Jackson (Touched by Tyra)
I Highly recommend working with Liz And Nick they did a great job explaining my bill and did a fantastic job making sure I understand all of my options. They both were very professional and the store was very clean compared to a lot of the other t-mobile stores! By for the best t-mobile I've been too in my 3years with t-mobile.
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May 2021 by Jackie Harris
I have a fantastic experience with Stevyn and Matt!! They were so smart and helped me understand exactly what I need to do with my bill and plan!! I will be referring to all my friends !!!
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May 2021 by Kristi S.
I would not ever recommend T- Mobile to anyone there service sucks and they treat there customers wrong from the beginning they lie to you about plans and etc. T-Mobile employees lie when you call saying there no longer work there and if you walk around the mall you will find them hiding if you need to talk to the manager Nick. which changes in and out of manager to district manger when there is a problem. Worse company and people to deal with. DO NOT RECOMMEND and of these people or there services..