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November 2023 by Annette Curry
DO NOT USE COUNTERTOP STORE!!I am sad to make a review in such a negative manner re: my experience.It was a 3 1/2 month waste of my time & beyond frustrating … all for only a 3’ x 5’ table top. Customer service was the worst I have ever experienced (except for Lesleigh, who was new) & even the owner would not honor the offer that was made by his employee (will refrain from mentioning his name). There were so many things that transpired over this time period to even mention. But I never received what I was promised (on several occasions) & not treated with respect or fairly, in the slightest.
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August 2022 by Prince Singh
My kitchen countertop looks beautiful. Amazing granite options. I recommend everyone
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August 2022 by Andy Dogra
I love the store and Collection of countertop they have .good service.
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June 2022 by JoLynn Gherkins
Originally went in thinking I wanted quartz, and got steered another direction.. honestly, i couldn’t be MORE HAPPY with the end result. What a gorgeous addition to my new salon space. They worked so quickly. I had time constraints and the countertop store and their staff delivered. Excited to continue to add to my space with more beautiful countertops from the only place I trust in central Arkansas!
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December 2021 by Merlin
Very friendly staff. Waiting on a quote. Drive up the hill however is for a four wheel drive vehicle.
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May 2021 by jim goza
Good service amazing installations..
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March 2021 by Alyssa Casey
If you are looking for professionalism, precision, communication, customer service, or customer satisfaction after your deposit is paid, you should consider going somewhere else.
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October 2020 by Dave Musial
NIGHTMARE - A blueprint was provided for the shape of the bar and it was cut wrong (luckily the slab was still to big) then I had to endure the owner screaming at me it was good enough. I insisted it be made to print so he finally reworked it and it turned out good. 3 of the countertops were cut out of square so they had to be taken back to the shop to be reworked, the tops that were to small had to be replaced. He has an impressive computerized CNC machine to machine edge profiles however it put chatter marks and flat spots in the edge which looked terrible. To correct this my countertop edges were reworked by hand to smooth it all out (only because I insisted )The installers are subcontractors not employees and they had to work hard to make this mess work out. Three different trips to my home to attempt the install. Rodney also quoted they would start on fabrication three weeks after authorization it was 3 MONTHS before the install was completed!!!
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May 2020 by Tommy Ingram
I am very pleased with my the porcelain countertops that The Countertop Store installed. The guys that installed the countertop where great to work with and completed the installation in a timely fashion with no problems.
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September 2019 by Ed Appler
Rodney first came out & measured for new countertops 3 year’s ago, 2016. He then came out March 2019 to measure for a new cabinet. I showed him the seams on the original job & said he’d fix them when he came out to install the new top. He wondered who’d done such a poor job. He said he’d be back that week to install the new top & fix the seams. 2 months later, after calling & emailing he sent someone else to put it in. They didn’t even work for the countertop store, but did it as a favor. They took one look at the original countertop & said “Who did that? It’s terrible. We would never have used that color of seam.” I wish I’d gotten their info as they were very professional. It is now August & Rodney has yet to respond or fix his work. The seams keep getting worse.
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March 2019 by Mark Baillie
What a professional outfit! From start to finish, extremely happy that we chose the Countertop Store for our tiny-house.
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March 2019 by Missa Hollis
We used The Countertop Store for our new quartz countertops. They have a beautiful selection, knowledgeable sales professional. The owner measured for our countertops. He was friendly and knowledgeable. The installers were incredible! Very nice and professional. Our countertops are beautiful. The quality is better than the big box stores. The price was a fraction of the big box stores. Very pleased.
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January 2019 by Kelly Draper
Very helpful and Rodney did an excellent job on the fabrication and installation.
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January 2018 by trey Oliver
The countertop store made my dream kitchen come true! From the tile floors to the back splash my countertops looked beautiful! They made it so convenient for me they even offerd a plumber it was a good experience if you want the pros to do it this place is it a one stop shop cant beat that! There friendly staff even help design my kitchen. Highly recomend them they will also be doing my bathroom remodeling before end of summer good job counter top store #whoop whoop
