Verizon at 2811 W Kings Highway in Paragould, AR, is a local retailer that offers the latest mobile phone technology. Customers appreciate the friendly and helpful staff, with one reviewer praising Kat for her excellent service despite working alone. William is frequently commended for his kindness, patience, and thorough assistance, especially when upgrading phones or resolving issues like reactivating a SIM card. He went above and beyond to ensure a smooth experience, making customers feel valued and cared for. Seth also provided helpful support when ordering new phones. The store staff are noted for their professionalism and willingness to take the time to help with various needs. Customers enjoy their overall experiences, describing the store as a pleasant place to shop for phones and services. However, some express concerns about pricing, wishing for better plans that offer more lines and unlimited options for a lower cost. Overall, the store is known for great customer service and attentive staff, making it a positive place for Verizon customers in the area.
Kat was very amazing when she worked with me. It's very sad she is always working alone, she handled it very well. Get more workers like her!
July 2023
Visited the store today my son bought a phone the gentleman named William waited on him he was such a pleasure very kind patient and thorough l he made sure everything was set up ready to go right down to putting the screen protector he made our experience wonderful
October 2022
We were helped by Seth when we ordered our new phones and when they came in. He was very kind and helpful and I love going to this Verizon store!
