Verizon at 2811 W Kings Highway in Paragould, AR, is a local retailer that offers the latest mobile phone technology. Customers appreciate the friendly and helpful staff, with one reviewer praising Kat for her excellent service despite working alone. William is frequently commended for his kindness, patience, and thorough assistance, especially when upgrading phones or resolving issues like reactivating a SIM card. He went above and beyond to ensure a smooth experience, making customers feel valued and cared for. Seth also provided helpful support when ordering new phones. The store staff are noted for their professionalism and willingness to take the time to help with various needs. Customers enjoy their overall experiences, describing the store as a pleasant place to shop for phones and services. However, some express concerns about pricing, wishing for better plans that offer more lines and unlimited options for a lower cost. Overall, the store is known for great customer service and attentive staff, making it a positive place for Verizon customers in the area.
After a call to Verizon and four peoples later over a broken phone. Verizon themselves weren't helpful at all. Russells Verizon though was very helpful. Christian was polite and knew what to do. He squared me away with a new phone. Great working with Russells Verizon. Thanks, Christian.
February 2026
The person that helped me at Russell cellular was very fast and helpful. I was extremely pleased with the service and would definitely recommend this business.
December 2025
Got to upgrade, it was fast and easy transferring everything over.
