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February 2024 by Gabe delta1
I have been a customer of the Ridge self storage for about a year now it is a very clean, secure with gate and keypad, very well kept storage facility! Also the he Owner is very nice and respectable man that is very understanding and will watch over your things like his own. I would not trust anywhere else like I do here. They will treat you like family not just a customer.
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January 2024 by Heather Terry
Brian is great. I have had my unit for 6 years and he has a quick response time and keeps a well maintained facility. Highly recommend.
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December 2023 by Ashley Slocum
We have very much enjoyed having a unit here. Brian is very hospitable and has always answered any calls or questions I have had.
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July 2023 by Jamie Jowers
The owner of this facility has refused to return calls after I received a certified letter which the date said the last day to pay was the date I received the letter I called the storage facility to make sure of what was owed the owner said he was outback and would call me shortly and he would check well that was 6 days ago so I'm sure he has cleaned my unit out as he refuses to answer the phone or return a text.
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July 2023 by Leah Roberts
I am willing to work with the business to resolve our issues but as of now, they will not respond to my communication attempts.
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April 2023 by Lindsay Hallett Murphy
Always safe, affordable, and the best owner you can find!
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September 2022 by Shannon Bruse
No one there to talk to even during business hours
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April 2022 by Chris M
I had a storage unit at this location for a little over a year. Bryan was very helpful in getting things set up. The facility was always clean and kept up. Would recommend to anyone needing a storage unit in this area.
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December 2021 by Whitney Soard
Call on Thursday ask if a 10x20 is available. Yep. Awesome I'll be there tomorrow. Go on Friday, 1:15 door is locked. Wait about 2 hrs and go back. 3 pm I walk in and am met with "I can't do this right now. I have to be in Lowell at 4:30." (Thats 20-30 mins away. Not an hr & a half.) He takes my number and says he'll call when he gets back. The 10x20 is gone so I'll have to take a 10x15. Thats fine. No phone call Friday or Saturday. I call on Sunday tell him who I am and am again met with "I can't. Im in Springfield." He was met with "I needed this today and I told you that Friday. I guess I'll find another business." He sure didnt seem too concerned. I typically don't write reviews but this was 100% ridiculous and very bad service. I would find somewhere else.
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June 2021 by Rose Mckee
So far so good.
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June 2021 by Michael Queen
Fantastic
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May 2021 by Melissa Mauldin
Very helpful and prices are decent
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February 2021 by Jonathan Bramlett
Very professional and helpful.
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December 2020 by Jack Wright
Wouldn't store my stuff anywhere else!!
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February 2020 by B Gib
Great clean and safe units and very helpful and nice Family owned business,, they actually care unlike big Named businesses
