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December 2023 by Vickey Dorsey
Well I wouldn’t give them this 1 star.But I had to in order for me to write this review. My Daughter had her dryer fix by Ladd’s Appliance in September 2023.It worked for 6 weeks.She has contacted them and told them that she needed someone to come out to fix it again.She was out of 200.00 Plus the first time. The parts that they put on shouldn’t have when bad that quick.Don’t You know nobody has contacted her after that phone call about this. She has called and left messages many times.Its going on a few weeks now.This company is unreliable and terrible!!! In my book this is not good Business at all when you don’t respond to your customers!!!
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September 2023 by lisa Thomas
They so great work
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August 2023 by Robin Glauser
They installed a hvac system for me last year and it quit working. They didn't charge for parts but they did charge a service call fee and a $100.00 mileage fee plus labor.
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March 2023 by Jordan Taylor
Couldn't ask for better service if you need something done these guys will see it throughService: Washer/dryer repair
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March 2023 by John Offutt
Great group of folks that take care of you.
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February 2023 by J. Smith
Came Promptly To Our Needs For A Refrigerator Issue!! Very Knowledgeable & Courteous.Thank You!!
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February 2023 by William Mitchell
Very accommodating and will use him again. Thanks
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December 2022 by Paris Smith
Very personal great experience with this company will use them again and again.Services: Refrigerator repair
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July 2022 by Marilyn Williams
He diagnosed and repaired my mom's ac unit . I am grateful for his service
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June 2022 by B Williams
Whirlpool only deals with Ladd Appliances or Carl & Son, in the Pine Bluff Arkansas area, and neither is reliable. I have been waiting on Ladd to call to confirm an appointment that was, scheduled by Whirlpool weeks ago, but no response. They finally called after three weeks. Now I am waiting for parts and I cannot get in touch with them again. Either the office is closed after 3:00 p.m., or I get a busy signal. I don't know if they are taking their phone off the hook or...what!!! Whirlpool needs to extend their mileage range, and perhaps stopped dealing with businesses who keep customers waiting for weeks and months. FRUSTRATED WITH WHIRLPOOL AND LADD!!
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April 2022 by Nakeysha Price
We've used their service several times. They are always professional and courteous. Their repair prices are reasonable. We will definitely use them in the future if needed.Service: Stove & cooktop repair
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November 2021 by tanzy weaver
I have used Ladds appliances for about 11 or 12 years.I recently had a refrigerator go out and the man that lg sent misdiagnosed the problem.Ladss came and knew what was wrong with it in 10 minutes.they re very easy to work with and very sweet person.i absolutely love them!!.Service: Refrigerator repair
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October 2021 by Doris Williams
Very professional and efficient. Did great work at reasonable prices
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June 2021 by 3D
I tried but not hard enough to compete with what im soon to hate so i just figure it out while i talk to myself telling myself continuously to nothing in doing about it...located at lost and found....
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December 2020 by Jordan B.
I've had serval other appliance companies come out and look at my refrigerator and none of them could fix it then they recommended Ladd's appliances. They came out and fixed it right away. I highly recommend they are good at what they do!
