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May 2024 by ROCHELLE THOMPSON
Very nice personnel, clean and inviting facilities. Helpful with my questions and concerns.
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March 2024 by Marlo “Nitro” Kaul
So far I have had all phone calls answered promptly and politely. I got swift, sweet service. I am surprised that 5 year reviews are still at the top of reviews…I am positive those do not pertain to today’s service! I am going on Monday so I will update you all then!
Update: I am way down on the list, but I have not experienced problems with any facet of this Agency.
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October 2023 by M K (Nitro Glycerine)
So far I have had all phone calls answered promptly and politely. I got swift, sweet service. I am surprised that 5 year reviews are still at the top of reviews…I am positive those do not pertain to today’s service! I am going on Monday so I will update you all then!
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September 2023 by Markeisha Williams
I would leave a bad review but it's not in me to do so. I understand work is work and all that other good stuff. The job could be or is so demanding and all. Let's try our best to be a lot more understanding. Because if half y'all were working in the office y'all probably be doing the same thing. So let's just stop right there. Some of the workers I enjoy talking to such as Ms. Green and Ms. Hunter. I love you ladies keep up the awesome work that you do!!!! There is one maintenance personnel that my husband and I do appreciate the most. I wish I knew his name but he does a marvelous job with anything he works on and/or that needs to fixed in our unit. Even when he was going through something, he still got the job done. As far as that, no one really wants to hear what the tenants has to say. I think we should all just work on our communicating and hearing one another out. Once that is done then everyone can have the best of both worlds. Be blessed and stay safe during these hard times!!! Another thing, people definitely need to keep more of an eye out on their children. Because half of them are going around messing with other people's children, taking stuff off of people's pouches, teenager smokes behind other folks units, lord don't get me started on what these children are wearing outside too and tearing up around folks property and that isn't right. (I don't let my children go outside because of these reasons) The units that getting torn up outside, the people who are actually living in the unit has to pay for it. Let's get someone out here who can actually watch these babies and keep stuff like that from happening. I am not perfect and I make mistakes too but let's not make it hard on anyone.
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May 2023 by Craig Smith
Very disrespectful and had nervous come to my home and say bad word and threatening me smh hope someone read this and do something about it
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June 2022 by Karla M.
Horrible customer service. Won't return phone calls, won't ANSWER THE PHONE. Don't follow up on clients' busniess. Lose paperwork that has been turned in. Just horrible.
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May 2022 by DDWS SHOCK
They are pretty much professional over the phone but they suk on overall "Professionalism" They are very unorganized my caseworker sent me an envelope addressed to me with another's person's annual application all of her personal information, including address, income, land ok it's , rent status lease & all ! It was supposed to b my information...So I wonder Where is MY Information???? I spoke to the supervisor on Monday called back on Wednesday here it is Thursday & I still haven't heard Anything from Anyone... confidentiality out the door ..smmh
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March 2022 by DaKhary SHOCK
They are pretty much professional over the phone but they suk on overall "Professionalism" They are very unorganized my caseworker sent me an envelope addressed to me with another's person's annual application all of her personal information, including address, income, land ok it's , rent status lease & all ! It was supposed to b my information...So I wonder Where is MY Information???? I spoke to the supervisor on Monday called back on Wednesday here it is Thursday & I still haven't heard Anything from Anyone... confidentiality out the door ..smmh
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May 2021 by Kingdom Properties LLC
I will never recommend anyone to go here, my personal case worker was rude every time I called, as if I was a bother to her. I reported a leak in the roof that THEIR MAINTENANCE TEAM is responsible for, and it wasn't taken care of until a year later I refused to pay rent after that based on how long I waited for someone to care enough to fix the many leaks I had, but I was not compensated. Things like this give Pine Bluff a bad name. 0 stars
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March 2020 by Jazzmin Little
Arrived here Monday at exactly 8:01 and they still had the door locked. Left to go handle some more business, came back about 10 minutes later and the door was STILL locked. I rode around to make sure I had went to the right building and door and it appeared to be the only way in for me. I called to see where I could enter, and no receptionist answered the phone. It's sad, because this city already has absolutely nothing going on that's really great. This is why I don't seek out government assistance. They make you feel like a nuisance, especially when you really need it, but treat the ones that's been abusing the system like they're the cream of the crop.
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March 2019 by Jeffrey Clark
Someone that's been on the waiting list for 3 yrs. ANOTHER housing authority office that refuses to pick up the phone for anyone or return phone calls. Or dont want to do what they get paid to do. ANOTHER housing authority that has fences around it? That probably makes people feel like they're trapped. And a gate! Jesus Christ, that's pathetic!!! And l thought hope housing authority was bad. LMAO
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March 2018 by Erica Lynn
If I could give them 0 stars I would! I have been on the waiting lists for almost two to three years now and still nothing! Not to mention the office employees NEVER return calls!
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March 2017 by F A Capelle
The housing specialist worker does not return call or reply back. Poor services or communication and I wondered how long do they do back ground check on a section 8 participants. Is almost 4 weeks and I have not hear anything back.
