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October 2023 by Jeffery Woodlee-Knox
I live 4 hours from the Pine Bluff, Arkansas dealership and the entire purchasing process was conducted online. Greg, the sales consultant, went above and beyond to make sure the whole experience was perfect. Not only did he arrange an incredible offer but the final pickup transaction was simple and stress free.
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October 2023 by Allen Dunn
Hands down the best service department I have ever dealt with at any dealership. Top notch knowledge on work needed and the staff had the best personalities. I want to buy from that dealer next time for that very reason.
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October 2023 by Justina Iwegbu
I had a great experience with quickly buying my car, which matches the quick service department.
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August 2023 by Kandra Strong
Marcus is great and all around person to help with all the questions I asked. Also he fixed it in record time! Thank you!!
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August 2023 by Glenda Myers
I stopped yesterday in a panic,my niessan cube was making a horrible noise,the mechanic just laughed at me ,would not even look( ,just look) to see what happened,he laughed at me,
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June 2023 by Travis Thrower
Parts and labor well overpriced but the customer service was great and the service gentleman was great and knowledgeable but the pricing and labor was ridiculous
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May 2023 by Jacqueline Washington
Awesome service! Sales person and the Finance Director took time to answer and explain everything.
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April 2023 by Carla Smith
Daniel was a great help in listening to what I wanted and needed. And he delivered!
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March 2023 by Annette Smith
Was scheduled for oil change and tire rotation. The staff greeted me when I arrived and they started working on it soon after. They were great to let me the the process of the work and if I needed anything changed. My question were answered to my understanding. Very friendly and knowledgeable.
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March 2023 by Angela Turner
I contacted Bart Freeman and told him what I was looking for and he went right to work. After my financing was approved he connected me with Daniel who was very knowledgeable and informative regarding the specs on my SUV. He was extremely patient and helpful. Jack Sherrill completed the finance paperwork in a very timely manner and I was not stuck at the dealership for a long time at all. Thank you Welch Nissan team for making my experience wonderful!!
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January 2023 by Donna Bell
Speedy service, friendly people.My first name is Donna. D O N N AThanks
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November 2022 by Jackie
The sales consultant was very kind exceeded my expectations to continue through with the purchase of my vehicle. However I requested to use a certain bank and that did not happen. Like most of the Nissan companies I went to the sticker sales price is never actually the same its always an extra 3 to 6 thousand extra at purchase. I do not like the fact that they requested a down payment before showing the full detail of the purchase and the price agreed monthly jumped from one price to an extra $47 because an extended warranty was squeezed into the financing and I did not request it. When finally showing the detailed purchase (which was last) my guest that I brought with me to help me understand everything was told not to come with me to the sales finance office and that was a problem for me as well because why exclude someone I brought in to help me. When I called to cancel the sales finance manager did not want me to cancel right away nor was my cancellation paperwork sent over to the warranty company and I had to process my paperwork myself. I had to hire an attorney to explain my concern and put on standby in case I have any further problems to cancel the extended warranty, because if they didn't want to cancel it who knows how long it will be before the money is actually sent back to the financing bank. Overall experience has added more stress to my purchase. But I absolutely love the car I purchased.
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October 2022 by Eric Stoecker
ALWAYS friendly!! Marcus and the blonde headed lady in service are AWESOME!!
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August 2022 by Cornelia Barnes
I was extremely pleased and surprised that I was in and out in about half an hour. That is the first time in 5 years. Usually it takes twice as long for an oil change with an appointment. . Their time on this service was excellent and I hope it continues to be the way they do business.
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August 2022 by Jana Jones
I was a walk-in for an oil change. They got me in and out & were very courteous! I choose to drive to pine bluff for service rather than nlr or lr bc of the great customer service. Thank you!