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November 2023 by Tennessee whitetails TV
Appreciate this team helping me with my boat while I was out there yesterday! Larry you are a rockstar
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August 2023 by ryan kemp
Had them install a new transmission in my vehicle. In less than a years time it started acting up. Dropped it off in December. 4 months later they had me come pick it up and said it was an "electrical issue" and it wasn't covered by warranty. They told me I could come pick up the car. Shortly afterwards the transmission fill out of the car while I was driving down the road with my own daughter in the backseat. It turns out that whoever installed the transmission never properly torqued the transmission mounting bolts. This is the least professional and in my opinion the most criminally negligent mechanic shop I've ever taken a vehicle to. I will never take a vehicle there again. If you value your safety and good workmanship I wouldn't go here.
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July 2023 by jeff tedder
My equinox broke down in Pocahontas AR and they run a engine check and found the problem and had it fixed within a hour. Great job
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February 2023 by Joe Singleterry
Service team helped me out when I was in a tight spot .
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January 2023 by David Gould
Worst place to take a vehicle to be worked on the part the mechanic put on he wired wrong had to haul it somewhere else Baltz had Mt truck over 2 months cost $1200 it took 1 week at the other shop and cost $1000the mechanic at Baltz doesn't know what he is doing
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January 2023 by Peggy Gould
Worst place to take a vehicle to be worked on the part the mechanic put on he wired wrong had to haul it somewhere else Baltz had Mt truck over 2 months cost $1200 it took 1 week at the other shop and cost $1000the mechanic at Baltz doesn't know what he is doing
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October 2022 by Amy Wardlow
Baltz Chevrolet service department went above & beyond to help us stranded travelers. We didn't even have a Chevy or GM product - their service department stayed late and got our foreign vehicle runnable for the end of our trip. They were so kind - great people!!!! I would highly recommend them!!!!
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September 2021 by Randi Brown
We broke down in Pocahontas on a Sunday night and had our truck towed to Baltz. When they opened on Monday, I called and spoke to Larry Busick. They looked at the truck and said it could be done that day. When check out time came at the motel, Larry came to get us and brought us to the dealership. After a short wait, they had us back on the road around noon.Thank you Larry and your mechanic for the quick and courteous service.You made a difficult situation much easier. I hope it does not happen, but if I ever break down in your area again, I would not hesitate to call.
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September 2021 by Jaidan Adams
The amazing people at Baltz Cheverolet in Pocahontas, Arkansas restored mine and Derek Adams’ faith in humanity! We were stranded on the way to see his son in Benton who had broken his collar bone and we were halfway through the 5 hour drive when the vehicle started acting up. They took a look and found what the issue was and then drove 45 minutes both ways to get the part to us and then installed in minutes. Larry said he had a soft heart for those stranded heading somewhere and talked up a storm with Derek about Benton as they knew mutual friends. Such a small and caring world in small towns! We cannot thank the team there enough and will forever be grateful! We wouldn’t have gotten help until Sunday had they not went above and beyond.
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August 2021 by Joe Estes
Great team great prices highly recommend them for everyone
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August 2021 by Deborah Lynne Killion
I had a bad experience in Walnut Ridge with some car repair dummies. So I decided to try this one in my own hometown! What a difference! The problem was with the radio in my luxury car (Buick Verano). I had already figured out a lot of the problem and relayed this information to Baltz Chevrolet Olds. The repair technician manager, Larry Busick was very nice and got my vehicle in quickly to be repaired. The technician/repair guy said he thought I needed a new radio (hardware). So they ordered a new one and filed the claim with my warranty. An $1100 dollar job cost me NOTHING. Thanks, guys! I will definitely use them again. Even though I don't have a "Chevy," they gave my Buick top-notch treatment and didn't once tell me to "go sit down." LOL!
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May 2021 by Randi Courtney
We broke down in Pocahontas on a Sunday night and had our truck towed to Baltz. When they opened on Monday, I called and spoke to Larry Busick. They looked at the truck and said it could be done that day. When check out time came at the motel, Larry came to get us and brought us to the dealership. After a short wait, they had us back on the road around noon.Thank you Larry and your mechanic for the quick and courteous service.You made a difficult situation much easier. I hope it does not happen, but if I ever break down in your area again, I would not hesitate to call.
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May 2021 by Keith Waymon
Friendly people, good experience. Would recommend.
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December 2020 by Jaidan Pattermann
The amazing people at Baltz Cheverolet in Pocahontas, Arkansas restored mine and Derek Adams’ faith in humanity! We were stranded on the way to see his son in Benton who had broken his collar bone and we were halfway through the 5 hour drive when the vehicle started acting up. They took a look and found what the issue was and then drove 45 minutes both ways to get the part to us and then installed in minutes. Larry said he had a soft heart for those stranded heading somewhere and talked up a storm with Derek about Benton as they knew mutual friends. Such a small and caring world in small towns! We cannot thank the team there enough and will forever be grateful! We wouldn’t have gotten help until Sunday had they not went above and beyond.
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October 2020 by Robill Marshall
It is very good..
