Verizon is a telecommunications company offering cell phones, wireless plans, accessories and more. Reviews indicate that its home internet service is considered the absolute best, with easy ordering and a breeze for self-installation. The service professionals at the Pocahontas store are noted for their impressive knowledge, and are described as very helpful, polite, courteous, prompt, and positive. Representatives are on top of their game, answering all questions thoroughly. The store is highly recommended for anyone needing help or wishing to start service, especially compared to experiences with customer service by phone or at other locations, which were described as a horrible nightmare. Staff are appreciated for patiently helping all customers understand new devices.